A: CLia, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry.
Kohler Co is a global company, and manages manufacturing facilities in countries all over the world. Almost all Kohler products lines have multiple parts; each part has the ability to come from a different facility or vendor from around the world. All of our product lines are held to the highest quality standards and as such, carry the same product warranty no matter the manufacturing plant of origin. As part of this warranty we offer a world class customer service team to support our customers should there ever be a product question. Thank you for choosing Kohler.
by|Feb 29, 2024
Q:Is it true the tub is made of lead/ leaches lead into the bathwater?
by|Feb 10, 2024
1 Answer
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A: Hi SamT, this is Sarah with Kohler Customer Service. I am glad to address your question. Lead may exist in the iron but in trace amounts due to the use of recycled metals. All trace amounts of lead are encapsulated by enamel glass and are below 0.01% of the overall product by weight. No lead is intentionally added to the iron in these products. Thank you for choosing Kohler.
by|Feb 12, 2024
Q:Is the pureflo drain actually required? If not what specs of drain do I need?
by|Feb 5, 2024
1 Answer
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A: Hello Benj, this is Lisa with Kohler Co. I am glad to answer your question. The PureFlo is not a required drain. It would be an option but not the only one. A few other drain model number options are K-7214, K-7213 or K-7259. Thank you for choosing Kohler.
by|Feb 6, 2024
Q:What is the actual height from the bottom of the tub where a person would sit to the top? Not the total height, but the sitting height.
by|Jan 28, 2024
1 Answer
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A: Hi Benj, this is Sarah with Kohler Customer Service. I am glad to address your question. The inner basin height is approximately 15". The water level is 10-7/8". Thank you for choosing Kohler.
by|Jan 30, 2024
Q:Is the 10 7/8” overflow measurement to the bottom of the drain, the center, or the top? Also what is the basin height? Thanks!
by|Jan 25, 2024
1 Answer
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A: Hi Benj, this is Sarah with Kohler Customer Service. I am glad to address your questions. The measurement is taken from the center of the overflow. The basin height is 16-1/4". Thank you for choosing Kohler.
by|Jan 26, 2024
Q:since the 7160 drain is no longer available, what do you recommend for the Mendota?
by|Oct 4, 2023
1 Answer
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A: Hello d2marq, this is Lisa with Kohler Co. I am glad to answer your question. The recommended drains to use are K-37383-NA or K-78438-NA. Thank you for choosing Kohler.
by|Jan 20, 2024
Q:Which measurements is the center drain bathtub
by|Jun 7, 2023
1 Answer
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A: Hi, my name is Meli with Kohler Co. I am happy to assist with your question. The centerline of the drain measures 8-1/2" x 15-3/8". Thank you for choosing Kohler.
by|Jun 7, 2023
Q:For the k506 0 can I use the k11660 or k11677?
by|Jan 4, 2023
1 Answer
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A: Mike, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. The recommended drains for K-506 are K-7160-AF, K-7213, K-7214, K-7259 or K-7160-TF. Thank you for choosing Kohler.