Questions and Answers for KOHLER Cachet Round Closed-Front Toilet Seat in Biscuit

A:  Hi Thomas, this is Sarah with Kohler Customer Service. I am glad to address your question. While this model has been discontinued, the replacement number is K-4639 and can be ordered in its place. Thank you for choosing Kohler.

A:  Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Toilets seats K-4636, K-4662, K-4663, K-4775, and K-4648 are all available in almond and are round-front style. Thank you for choosing Kohler.

A:  Hello, my name is Leah with KOHLER Customer Service. I am happy to assist you with your seat question. I apologize you were unable to find the information you were looking for. I apologize, color codes are not stamped on seats or toilets. I would recommend taking your bolt cap covers to your local Home Depot to compare to their available seats and/or color samples for the best match. Please work with your local Home Depot for pricing and availability on this product. Thank you for choosing the Bold Look of KOHLER.

A:  Yes, this will fit.

A:  Hello, my name is Justine with KOHLER Customer Service. I am happy to assist you with your toilet seat question. We are sorry to hear about the issue you are having with your toilet seat. We design our products with customers like you in mind. We would love to speak further about your issue so we can help provide a resolution. Please call our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537). Thank you for your inquiry and choosing the Bold Look of KOHLER.

A:  Hello, my name is April with KOHLER Customer Service. I am happy to assist you with your toilet seat question. For the Model # K-4689-96 this is a round toilet seat and if you currently have model # K-4662 which is also a round toilet seat. Please work with your local Home Depot for pricing and availability on this product. Thank you for choosing the Bold Look of KOHLER.

A:  Hello, my name is Aimee with KOHLER Customer Service. I am happy to assist you with your toilet seat question. I do apologize, however K-4689-96 and K-4662 are both toilet seat model numbers, so I am not able to advise if they fit. We would need a model of the toilet to verify if either of these seats will work. The model number can be found inside the tank at the water line and is etched into the finish of the tank. Once you have that information, please contact our Customer Care Center at 1-800-4KOHLER (1-800-456-4537) for additional assistance, or work with your local Home Depot. Thank you for choosing the Bold Look of KOHLER.

A:  Hello, my name is Jay with KOHLER Customer Service. I am happy to assist you with your toilet seat question. I have been unable to locate Kohler toilets K3520PB and/or 3520EB toilets in our system. Please contact our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537) and they will help you identify you model of toilet and they will also be able to tell you if the K-4689-96 is compatible with your toilet. Also, we do not stock Bemis toilets. Thank you for choosing the Bold Look of KOHLER.

A:  Thank you for your recent inquiry with The Home Depot. Unfortunately, I need more information from you in order to properly address your question. I was not able to find the model numbers you provided. The toilet seats are chosen according to the shape of the toilet, round or elongated. If your toilet is round any round seat will fit, it your toilet is elongated any elongated seat will fit. Click here to see Bemis toilet seats: http://www.homedepot.com/b/Beige/N-5yc1vZ1z0v0t8/Ntk-All/Ntt-bemis%2Btoilet%2Bseat?Ntx=mode+matchall&NCNI-5. For any other questions, please call us at HomeDepot.com Customer Service 800-430-3376. Thank you for shopping Home Depot.