Questions and Answers for KOHLER Cachet Elongated Closed Front Toilet Seat with Q2 Advantage in Biscuit

A:  I figured a work around. I got some rubber grommets and put them between the bowl and brackets. This provided the friction needed to hold the seat in place. It was just slipping out before.

A:  Lutty, my name is Jessica with Kohler Customer Service. We are sorry to hear of the issue you are experiencing with your Kohler Cachet toilet seat. Please contact our Customer Care Center at 1-800-4KOHLER (1-800-456-4537); we would like to speak with you further and assist with a resolution. Thank you for choosing KOHLER.

A:  Hello, my name is Julie with KOHLER Customer Service. I am happy to assist you with your toilet seat question. Yes. The 4688 Cachet toilet seat will fit on the 4418 toilet bowl. Please work with your local Home Depot for pricing and availability on this product. Thank you for choosing the Bold Look of KOHLER.

A:  You want the Q-3 for the slow close seat....

A:  Hello, my name is Heather with KOHLER Customer Service. I am happy assist you with your toilet seat question. K-4688-96 is not a slow close seat. It only has the Q2 functionality (Quick Release/Quick Attach). If you are interested in another slow close seat I recommend the K-4636-96 which has the Q3 functionality (Quiet Close/Quick Release and Quick Attach). Please work with your local Home Depot for pricing and availability on this product. Thank you for your inquiry and choosing the Bold Look of KOHLER.

A:  Hello, my name is Heather with Kohler Customer Service. I am happy to assist you with your toilet seat question. Model 4627 is not a valid Kohler part number. If you have an elongated toilet, I do not see any reason why K-4688 would not fit your toilet. If you need additional assistance on this topic, please contact our Customer Care Center at 1-800-4KOHLER (1-800-456-4537). Thank you for your inquiry and choosing the Bold Look of KOHLER.

A:  No

A:  Thank you for your inquiry, If you have an one piece toilet, it may be that the bolts aren’t feeding through into the bowl into the anchors. The 84999 (anchor kit) can be ordered to resolve that issue. It could also be that the bolts are stripped and then the hardware pack # 1133024 can be ordered.

A:  Hardware are plastic items and usually fit snug with wing nuts or screwdriver not to over tighten. Possible alignment will compensate for this. Make sure you have the right seat for your toilet. It is not unusual for you to take your old seat to your friendly store for comparison before your purchase. The store attendant can help with more detailed questions.

A:  Thank you for your inquiry. Yes this toilet seat should fit your Kohler San Raphael toilet.

A:  Not sure but you can always take a picture of old toilet on your cell phone or bring the old seat to the store if you are not embarrassed with carrying it and showing it to the Home Depot attendant!

A:  Thank yhou for your inquiry. The 4688 or the 4636 toilet seats will work with the Welworth classic.

A:  Q2 advantage in almond...closed front

A:  Thank you for your inquiry.Most toilet seats will fit most toilet bowls. The fit is based on the spread of the bolts on the back of the seat. Normal or standard spread is 5 1/2". The majority of KOHLER toilet seats are 5 1/2".

A:  It will fit all toilet bowl when you use included hardware. Make sure to choose Elongated or Round. You will find the dimension on the box.

A:  All toilets are universally fitted to any bowl as both are designed to a standard bolt pattern for anchoring the seat. However, toilet bowls and seats are currently available in two (2) styles, 'standard' and 'elongated.' In order that the new seat fit your bowl, you must replace it with one of similar style, 'standard' and 'elongated.' If in doubt regarding the style of your toilet and seat, remove the seat and bring it with you to the retailer when buying a new seat.