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Questions and Answers for KOHLER Devonshire Elongated Toilet Bowl Only in Mexican Sand

Internet #205824231

Model #K-4397-33

  • Toilet bowl only - Toilet tank sold separately
  • Combines with the K-4438 tank to create K-3837 Devonshire toilet
  • Toilet seat not included

Questions & Answers

17Questions
caret
Q:I installed this toilet last week and love it except for one problem I hope you can advise me on. The little hole at the front of the inside of the bowl squirts water from the toilet at each flush onto the wall. Defect or needed adjustment?
by|Sep 23, 2023
1 Answer
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A:  Hi Bruno, this is Sarah with Kohler Customer Service. I am very sorry to hear what is happening and am glad to address your question. This spraying should not be happening. Please call our Customer Service team at 1-800-4KOHLER (M-F; 8am-5pm CST) for additional assistance. Thank you for choosing Kohler.

by|Sep 26, 2023
    caret
    Q:We have a KOHLER Devonshire style powder room and want to match it with a 19" high toilet.
    by|Jan 14, 2023
    1 Answer
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    A:  Hi Fred, this is Sarah with Kohler Customer Service. I am glad to address your question. At this time, our only 19" tall toilet bowl is in the Highline tall collection, we recommend looking at model K-25224. Thank you for choosing Kohler.

    by|Jan 16, 2023
      caret
      Q:Will this work to replace my older Devonshire bowl that is the lower height? I want to use this for the comfort/chair height. My tank number is K-4619-AB
      by|Nov 28, 2022
      1 Answer
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      A:  RandyN, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. I do apologize, K-4397-0 is not compatible with K-4619; it would be compatible with K-4438. Thank you for choosing Kohler.

      by|Nov 29, 2022
        caret
        Q:Can you replace Koehler Devonshire toilet tank with a different tank? K-4619-AB is discontinued and tank broke
        by|Jun 30, 2022
        1 Answer
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        A:  Rayo, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. K-4397 bowl is compatible with K-4438 tank. I do apologize, the only bowl K-4619 is compatible with is K-4269. Thank you for choosing Kohler.

        by|Jun 30, 2022
          caret
          Q:Hello, will the "Devonshire Comfort Height Elongated Toilet Bowl Only in White", Model# K-4397-0, work with my existing toilet tank, Model # k-4608AA?
          by|Feb 6, 2022
          2 Answers
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          A:  Hi NLSp, this is Sarah with Kohler Customer Service. I am glad to address your question. Unfortunately, these are not compatible. The K-4608 tank and compatible bowl have been discontinued. A tank and bowl replacement would be needed. Thank you for choosing Kohler.

          by|Feb 7, 2022

            A:  I dont believe so.  The reason I only bought the bottom was because I had purchased an entire toilet and it arrived with the bottom half broken from another establishment.  I am using a matching Kohler tank.

            by|May 3, 2022
              caret
              Q:My toilet is Kohler K3591 which is discontinued. Due to my knees I need the taller bowl. Will the Devonshire K4397 fit the tank of my existing K3591? Or is there another bowl that is more recommended to fit perfectly? I would like the new Portrait
              by|Nov 16, 2021
              1 Answer
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              A:  susie, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. I do apologize, K-4397 is only compatible with K-4438 tank; it is not compatible with your K-4607 tank. Thank you for choosing Kohler.

              by|Oct 28, 2023
                caret
                Q:I want to replace the bowl of my Kohler Portrait K-3591 (discontinued) with a comfort height bowl. Will the tank from my K-3591 fit this Devonshire bowl and work with it properly?
                by|Oct 14, 2021
                1 Answer
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                A:  Hi David, this is Sarah with Kohler Customer Service. I'm glad to address your question. At this time, we do not have another bowl that will fit your existing tank. The tank and bowl will both need to be replaced. Thank you for choosing Kohler.

                by|Oct 14, 2021
                  caret
                  Q:Is the separate tank and bowl the same exact item as when you buy the 2 piece toilet together ?
                  by|Dec 16, 2020
                  1 Answer
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                  A:  Hi Razor, this is Sarah with Kohler Customer Service. I'm glad to answer your question. Yes, if the model number match up, they include all of the same items. Thank you for choosing Kohler.

                  by|Mar 18, 2021