A: Hi Maam, my name is Sarah with Kohler Co. I am glad to answer your question. While there is no way to quantify the amount of shine in a message, I would like to share the Black finish on this vitreous china toilet is shiny; it is not a matte finish. Thank you for choosing KOHLER.
by|May 4, 2023
Q:What size drill bit do we need
by|Dec 21, 2016
1 Answer
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A: Barbara, Hi, this is Laura with Kohler Co. I am happy to assist you with your Persuade toilet question.
Please call our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537) for assistance with the installation of this toilet as three different sized drill bits are needed for this installation. Thank you for choosing The Bold Look of KOHLER.
by|Oct 27, 2023
Q:Can we dismantle and check trapway? Toilet not flushing correctly. Will this void warranty ?
by|Sep 12, 2016
1 Answer
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A: Hello, this is Laura with Kohler Customer Service. I am happy to assist you with your question. Yes, the toilet may be uninstalled; this will not void the warranty. I would suggest snaking the toilet with a toilet snake or garden hose before uninstalling it. Please call our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537) if you have additional questions. Thank you for choosing The Bold Look of KOHLER. -M. Laura K., KOHLER Customer Service
by|May 4, 2023
Q:How this is installed?, the holes for the screws are inside and not reachable once is dropped againt the wall. Please he
by|May 26, 2016
1 Answer
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A: Hello, my name is Brenda with Kohler Customer Service. I am happy to assist you with your toilet question.
For installation assistance on this inquiry, please contact our Customer Care Center at 1-800-4KOHLER (1-800-456-4537).
Thank you for choosing the Bold Look of KOHLER.
by|May 3, 2023
Q:I need to replace the regular Kohler toilet bowl to the the higher seat bowl. Is there one I could buy without the tank?
by|Dec 1, 2015
1 Answer
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A: Hello, my name is Julie with KOHLER Customer Service. I am happy to assist you with your toilet question.
If you are looking to replace your bowl to a comfort height bowl and keep your existing tank we would need to know what tank you have in your home. The model no. is located inside your tank at water level.
For additional assistance on this inquiry, please contact our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537)
Thank you for choosing the Bold Look of KOHLER
by|May 3, 2023
Q:does this toilet come with (or need) a wax ring for installation?
by|Aug 8, 2014
1 Answer
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A: Hello, my name is Jelane with the Kohler Customer Service. I am happy to assist you with your KOHLER Model # K-4353-0 Internet # 203100048 Persuade Comfort Height Elongated Toilet Bowl Only in White question.
You would need a wax ring for the installation of this item. Also please take note this is just the bowl you will need the Persuade tank to complete this model. Please work with your local Home Depot for pricing and availability on this product.
Thank you for choosing the Bold Look of KOHLER.
by|May 3, 2023
Q:can we add a lid on it
by|Feb 2, 2013
1 Answer
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A: Thank you for your inquiry. The K-4353-7 bowl needs to combined with either the K-4442-7 or K-4441-7 tank.