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Questions and Answers for KOHLER Highline Classic 2-piece 1.6 GPF Single Flush Elongated Toilet in Biscuit, Seat Not Included

Internet #203099865

Model #K-3493-96

  • Comfort Height offers chair-height seating (about 2 in. taller)
  • Toilet seat sold separately
  • Pressure Assist technology provides superior flushing performance

Questions & Answers

81Questions
caret
Q:I am interested in the Highline 1.6 toilet, model k3493 . But the pictures online don't show any with the handle on left front ( facing me). I need to put my order in but I don't want to make an error. Please tell me that there is a model with that.
by|Feb 17, 2024
1 Answer
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A:  Hi Annette, this is Sarah with Kohler Customer Service. I am glad to address your question. This style Highline tank does not offer a front facing trip lever. For additional assistance with your selection, please call our team at 1-800-4KOHLER. Thank you for choosing Kohler.

by|Feb 19, 2024
    caret
    Q:Does this toilet flush using a gravity or pressure system?
    by|Feb 11, 2024
    1 Answer
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    A:  Hi Michael, this is Sarah with Kohler Customer Service. I am glad to address your question. This toilet uses a gravity flush. Thank you for choosing Kohler.

    by|Mar 14, 2024
      1 found this answer helpful
      caret
      Q:Does this have a Sloan flush mate system?
      by|Feb 4, 2024
      1 Answer
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      A:  Hello Eddie, this is Lisa with Kohler Co. I am happy to answer your question. This model is equipped with a Sloan FLUSHMATE®. Thank you for choosing Kohler.

      by|Feb 6, 2024
        caret
        Q:How well does this toilet handle hard water.
        by|Dec 28, 2023
        1 Answer
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        A:  Hi Grace, this is Sarah with Kohler Customer Service. I am glad to address your question. Hard water is caused by an influx of minerals in your water supply. It can build up on any product that is within this hard water environment. This toilet bowl and trapway is made of vitreous china and is fully glazed, allowing for ease of cleaning. Please call our team at 1-800-4KOHLER (M-F; 8am-5pm CST) with any questions. Thank you for choosing Kohler.

        by|Dec 28, 2023
          caret
          Q:Any special adjustments during installation due to the Sloan flushmate flushing system
          by|Oct 6, 2023
          1 Answer
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          A:  Sunday, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. The following link is to the installation instructions for K-3493-0: https://bit.ly/3V0CFiW. Thank you for choosing Kohler.

          by|Dec 13, 2023
            1 found this answer helpful
            caret
            Q:what is the height in inches from the floor to the toilet seat?
            by|Sep 28, 2023
            1 Answer
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            A:  bobo, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. K-3493-0 measures 17-1/8" from the floor to the top of the bowl without the seat installed (https://bit.ly/3t3dUZl). Thank you for choosing Kohler.

            by|Sep 28, 2023
              caret
              Q:Is this the least expensive Kohler toilet that uses Sloan pressure-assist systems?
              by|Sep 18, 2023
              0 Answer
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              caret
              Q:what size toilet seat/lid would i buy for Highline Classic 2-piece 1.6 GPF Single Flush Elongated Toilet in White? I saw they come in different widths: 14.1875", 14.25" and 14.625"
              by|Sep 5, 2023
              1 Answer
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              A:  jeff, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. K-3493-0 does not require a specific seat; any Kohler elongated front toilet seat would be compatible. The following link is to all of our current options: https://bit.ly/3MAWoBZ. Thank you for choosing Kohler.

              by|Sep 6, 2023