Q:What size shelf pegs are used to support the shelves within the Kohler 2918-PG medicine cabinet? The holes do not take pegs or clips that measure 5mm; those are too big by a smidgen. But I think the 3mm are too small.
by|Nov 19, 2022
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A: 4920postoak, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. The compatible shelf clips for K-2918-PG-SAA are 1172603-BTG. Thank you for choosing Kohler.
by|Nov 22, 2022
Q:I need replacement mounting hardware. is this available
by|Sep 17, 2022
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A: Hi Mike, this is Sarah with Kohler Customer Service. I am glad to address your question. The mounting bar is 1158624-PG-SAA. The top clips are 1172602. Thank you for choosing Kohler.
by|Sep 19, 2022
Q:Can this cabinet be mounted in a recess opening?
by|Aug 8, 2022
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A: Hi Jack, this is Lisa with Kohler Co. I am glad to answer your question. The cabinet includes mounting hardware for surface or recessed installation. Thank you for choosing Kohler.
by|Aug 8, 2022
Q:does the Kohler Catalan Single door medicine cabinet have soft close feature? The Kohler person did not answer this question previously. The Ikea cabinet just like this one DOES have soft close, although.
by|Jul 27, 2022
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A: soup, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. K-2913-PG-SAA does not come with a slow close hinge. Thank you for choosing Kohler.
by|Jul 28, 2022
Q:load capacity?
by|May 14, 2022
1 Answer
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A: Hi jeg1, this is Sarah with Kohler Customer Service. I am glad to address your question. We do not have a load capacity for our medicine cabinets. Please call our team at 1-800-4KOHLER for additional assistance. Thank you for choosing Kohler.
by|May 17, 2022
Q:can this be cut to accommodate an interior outlet?
by|May 14, 2022
1 Answer
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A: Hi jeg1, this is Sarah with Kohler Customer Service. I am glad to address your question. We do not recommend cutting the product. Modifying the product will void the warranty. Thank you for choosing Kohler.
by|May 16, 2022
Q:How can i get a replacement door or just mirror?
by|May 7, 2022
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A: I had to order a new cabinet, not just a mirror
by|May 11, 2022
A: Hi Samantha, this is Sarah with Kohler Customer Service. I am glad to address your question. Please call our team at 1-800-4KOHLER (M-F; 8am-5pm CST) for assistance ordering service parts. Thank you for choosing Kohler.
by|May 9, 2022
Q:Why does the picture show 3 shelves and the description say it has 4 glass shelves?
by|Feb 23, 2022
2 Answers
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A: Hi Mike, this is Lisa with Kohler Co. I am happy to answer your question. The cabinet will include 4 shelves and the clips needed for installation. A picture may show 3 shelves only but you can install all 4 if you chose to. They are adjustable at any time. Thank you for choosing Kohler.
by|Feb 25, 2022
A: I did receive 4 black glass shelves with mine received in 2021.
by|Jan 24, 2024
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Q:Hi, Can you Please change the Rough-in Dimensions to show 35 3/8"... not 35 1/4"?
This has caused extra work and time to fix. I checked the Kohler website and it states 35 3/8" which is the exact height for the rough install. Thank you,
by|Sep 22, 2021
1 Answer
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. An error report has been generated to have this detail updated. Thank you for choosing Kohler.
by|Sep 24, 2021
Q:Is the door soft close?
by|Sep 14, 2021
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A: The hinges are Blum no-spring clip-on. You should be able to get that in the Blumotion version and swap it out. Likely a standard (no special "crank").
by|Feb 9, 2024
A: Hello DD111, my name is Kassi with Kohler Co. I'd be glad to answer your question. The K-2913-PG-SAA has standard hinges on the door. It has two adjustable hinges with a 107-degree opening capability. Thank you for choosing Kohler.