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Questions and Answers for KOHLER Contemporary Design Soap/Lotion Dispenser in Matte Black

Internet #202541539

Model #K-1895-BL

Store SKU #1000484725

Questions & Answers

16Questions
caret
Q:What is the length of the sprout from the center?
by|Sep 4, 2023
1 Answer
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A:  Hello Judy, my name is Kassi with Kohler Co. I'd be glad to answer your question. The K-1895-C is 3-7/16" from the center of the head to the end of the spout. Thank you for choosing Kohler.

by|Sep 4, 2023
    caret
    Q:I purchased this product and after less than 3 years, the plastic bottle has a crack in it. Where can I get a replacement bottle?
    by|Mar 21, 2022
    1 Answer
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    A:  Hi JoeK, this is Lisa with Kohler Co. I am happy to answer your question. The replacement bottle part number is 1039513. Thank you for choosing Kohler.

    by|Nov 10, 2023
      1 found this answer helpful
      caret
      Q:What kind of detergen I shoud fill? Do I need to mix it with water?
      by|Jan 20, 2021
      2 Answers
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      A:  We use soft soap in ours for hand washing. We’ve also used dawn or similar dishwashing soap in it. Neither of theses soaps need to be mixed/diluted. In fact, I think doing so would cause more problems.

      by|Dec 10, 2023
      2 found this answer helpful

      A:  Hi Jojo, this is Lisa with Kohler Co. I am glad to help with your question. Most standard dish soaps are able to be used with our dispensers. You do want to ensure there are no beads or particles in the soap, as well. If the soap does happen to be a little thicker, you can add water if needed to thin the consistency down. Thank you for choosing Kohler.

      by|Jan 22, 2021
        caret
        Q:Is a plug for the hole available for sinks that will not accommodate a soap dispenser?
        by|Dec 21, 2018
        1 Answer
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        A:  Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Yes; a sink hole cover is available as model number K-8830-**. Thank you for choosing KOHLER.

        by|Dec 10, 2023
          1 found this answer helpful
          caret
          Q:My pump isn’t working, I think it’s clogged, how do I clean it to confirm it’s clogged and hasn’t malfunctioned?
          by|Nov 1, 2017
          1 Answer
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          A:  Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The pump may be soaked in hot water to remove any soap clogs. If this does not alleviate the issue, please call our Customer Care Center at 1-800-456-4537 (M-F, 8am-5pm CST) for further assistance. Thank you for choosing KOHLER.

          by|May 5, 2023
            caret
            Q:need to replace the plastic bottle for soap dispenser
            by|Nov 19, 2016
            2 Answers
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            A:  Hello, my name is Sarah with Kohler Co. We would like to help you order the part you need. Please call our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537). Thank you for choosing The Bold Look of KOHLER.

            by|May 4, 2023

              A:  How do I order the plastic bottle? Doesn't show the model number.

              by|May 5, 2023
                caret
                Q:Example: I have looked at the manual and can't figure out what I did wrong.
                by|Jul 18, 2016
                2 Answers
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                A:  No, there is no liquid already in the dispenser when it leaves the factory.

                by|Apr 9, 2020

                A:  Hello, my name is Leah with KOHLER Customer Service. I am happy to assist you with your accessory question. I apologize you were unable to find the information you were looking for. I apologize for the issue you are experiencing with your soap dispenser. It is not filled with anything prior to leaving the factory. My assumption would be your soap is reacting with a material that product is manufactured from. For additional troubleshooting as to what could be causing the blue liquid please contact our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537) Please work with your local Home Depot for pricing and availability on this product. Thank you for choosing the Bold Look of KOHLER.

                by|May 3, 2023
                  caret
                  Q:Could you please tell me the width of the hole required in the bench top? Thank you
                  by|Jan 23, 2016
                  2 Answers
                  Answer This Question

                  A:  The hole width should measure between 1 1/17 and 1 1/19 inches.

                  by|May 3, 2023

                    A:  Hello, my name is Aimee with KOHLER Customer Service. I am happy to assist you with your accessory question. I apologize you were unable to find the information you were looking for. For the Contemporary Soap Dispenser, I would recommend an installation hole that measures between 1 1/17 and 1 1/19 inches. Please work with your local Home Depot for pricing and availability on this product. Thank you for choosing the Bold Look of KOHLER.

                    by|Oct 27, 2023

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