Q:I ordered a sink and toilet in biscuit their coming on 2 different days and am worried they won't match.
by|Oct 23, 2021
1 Answer
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The biscuit color is the same in all products, regardless of the plant where they are manufactured. Thank you for choosing Kohler.
by|Oct 24, 2021
Q:Hello,
I have an old KOHLER K-1728 sink. I installed it to the wall with the included hanger (64839) but the drain pipe is not vertical but tilts toward the wall so the trap cannot connect. Is this a casting defect in the sink? If the sinks on sale here don't have the above issues, I would like to buy one of them.
Best Regards,
Fox
by|Apr 25, 2020
1 Answer
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A: Fox, my name is Jessica with Kohler Customer Service. We are sorry to hear of the issues you are experiencing with your Chesapeake sink. We would like to speak with you further and assist with a resolution. Please contact our Customer Care Center at 1-800-4Kohler (1-800-456-4537). Thank you for choosing Kohler.
by|Apr 28, 2020
Q:What size is the drain?
by|Apr 15, 2020
2 Answers
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Page 2 of the Kohler Dpecification sheet shows the size of the drain hole is 1-3/4". A link to the spec sheet is found under the Info & Guides heading. Thank you for choosing Kohler.
by|Apr 17, 2020
A: Actually the spec sheet shows 1.25 OD.
by|Jul 5, 2023
Q:The dimensions under the specifications and product description are different. Which one is it?
by|Apr 1, 2019
2 Answers
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Here is a link to the spec sheet: https://www.us.kohler.com/webassets/kpna/catalog/pdf/en/K-1722_spec.pdf The outside diameter of the sink is 19-1/4" left to right and 17-1/4" front to back. The inner bowl dimensions are correct. The web team has been alerted to update this information. Thank you for choosing KOHLER.
by|Apr 3, 2019
A: the drain hole was not level so the gasket would not seal
by|Jun 7, 2020
Q:Is this an ADA approved sink?
by|Nov 29, 2018
2 Answers
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A: Yes, this model is ADA compliant.
by|Apr 7, 2019
1 found this answer helpful
A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Per the spec sheet, this sink is ADA compliant. Thank you for choosing KOHLER.
by|Nov 29, 2018
Q:Does the sink come with the mounting hardware .
by|Jan 7, 2018
3 Answers
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A: It does include the hanging brackets but you will need to purchase the lag bolts and screws.
by|Dec 20, 2020
4 found this answer helpful
A: Yes, it does. It comes with the mounting brackets, but you will have to furnace the screws or bolts to mount it.
by|Dec 20, 2020
4 found this answer helpful
A: liza, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. K-1728-0 does come with the wall hanger for instillation. Thank you for choosing KOHLER.
by|Dec 20, 2020
4 found this answer helpful
Q:Does this come in black.
by|Sep 1, 2017
1 Answer
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A: Hello, my name is Sarah with Kohler Co. I'm glad to answer your question. At this time, it is only available in White, Biscuit and Almond. I'm sorry, it is not available in Black. Thank you for choosing KOHLER.
by|May 4, 2023
Q:what are the outside dimension to this sink
by|Jun 23, 2017
2 Answers
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A: The Kohler website has an expanded view with all measurements if you give the exact model number you want.
by|Mar 31, 2020
1 found this answer helpful
A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. This sink measures 19-1/4" L (side to side) at the wall and tapers to 15-3/8" (side to side) at the front of the sink. The width (front to back) is 17-1/4". Thank you for choosing KOHLER.