Q:I purchased my home about a year ago and was told the fixtures were fairly new and were not cheap! I did my research and this is what I have the water is dripping like crazy and cant seem to disassemble handles to at least change the washers!! Also the tub handle keeps falling off as well Please help I don not want to replace because I have all matching items in the bathroom,
by|Apr 22, 2017
1 Answer
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A: Hello, my name is Sarah with KOHLER Customer Service. I'm sorry to hear you are having trouble with your Revival bathroom faucet and tub handle. Please contact our Customer Service team for help with these products. They can be reached at 1-800-456-4537 (M-F; 8am-5pm CST). Thank you for choosing KOHLER.
by|May 4, 2023
Q:how do you remove the stem from a K16102 lavatory faucet
by|Feb 22, 2016
1 Answer
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A: It is not possible to remove the stem.
by|May 3, 2023
Q:I need to have the hot water valve cartridge replaced on this model.Do you sell the valve?
by|Dec 24, 2015
1 Answer
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A: Hello, my name is Leah with KOHLER Customer Service. I am happy to assist you with your faucet question.
I apologize you were unable to find the information you were looking for. Please contact our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537) for warranty assistance with identifying and ordering the correct service parts for your faucet. Any agent will be delighted to assist you with identifying the correct parts for the age of your product.
Please work with your local Home Depot for pricing and availability on any product purchase.
Thank you for choosing the Bold Look of KOHLER.
by|May 3, 2023
Q:Need faucet aerators for revival 8 " two handle low arc bathroom faucett in polished chrome
by|Jul 30, 2015
1 Answer
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A: Hello, my name is Justine with KOHLER Customer Service. I am happy to assist you with your faucet question.
The model number for the aerator for this sink is 1000952.
For assistance with ordering replacement parts, please contact our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537)
Thank you for your inquiry and choosing the Bold Look of KOHLER.
by|May 3, 2023
Q:Does this Faucet come with the Drain Assembly?
by|Mar 4, 2015
2 Answers
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A: No, there is no drain included with this faucet.
by|May 3, 2023
A: Hello, my name is Julie with KOHLER Customer Service. I am happy to assist you with your faucet question.
Yes. The 16102-4a-cp does come with the drain assembly.
Please work with your local Home Depot for pricing and availability on this product.
Thank you for choosing the Bold Look of KOHLER.
by|May 3, 2023
Q:what is the difference between Kohler Model # K-16104-4A-CP and Kohler Model # K-16102-4A-CP
by|Dec 11, 2012
1 Answer
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A: Thank you for your inquiry. The K16104-4A-CP is meant for use in a commercial setting, there appears to be a lift rod on the spout but there isn't any function to it (it is there more for appearance). Whereas the K16102-4A-CP lift rod is operational - if you wanted to stop up your sink to fill it with water, you would be able to with the K16102-4A-CP but not the K16104-4A-CP.
by|May 2, 2023
Q:IS THERE ANYTHING TO REMOVE RUST DEPOSITS?
by|Oct 10, 2012
1 Answer
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A: Thank you for your inquiry. There are not specific products that we recommend to remove rust, however I have attached our care/cleaning list of products we recommend along with other care/cleaning tips.