A: Hello Alice, my name is Kassi with Kohler Co. I'd be glad to answer your question. All Kohler faucets which deliver drinking water: bathroom faucets and kitchen faucets are classified as low lead and meet all state and federal laws. The specification sheet shows that the K-13490 passes the NSF/ANSI 61 and NSF/ANSI 372 codes/standards. Thank you for choosing Kohler.
by|Dec 19, 2022
Q:What is a deck plate??
by|Dec 5, 2020
1 Answer
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A: Hi Elizabeth, this is Sarah with Kohler Customer Service. I'm glad to answer your question. The deck plate is the plate that covers up and seals the holes on your sink. This product has an integral deck plate/escutcheon plate which is not removeable. Thank you for choosing Kohler.
by|Dec 7, 2020
Q:What is the primary material of the body, handles, and base (brass, zinc, plastic)? Thank you
by|Jun 12, 2020
1 Answer
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A: Hi Jen, this is Sarah with Kohler Customer Service. I'm glad to answer your question. The Kelston centerset faucet features a brass spout, brass faucet handles, and bonnets made of zinc. Thank you for choosing Kohler.
by|Jun 14, 2020
Q:Have a leak from faucet spout. I think it has to be a washer of one of the 2 handles. Please show me how to take apart & fix the leak. The Kohler model# is K-13490-4-CP.
by|May 9, 2018
1 Answer
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Here is a link to the parts breakdown for your faucet: http://bit.do/efXrz New valves are needed to stop the leak. To access the valve, pop out the plug button on top of the handle, and remove the screw. Please call our Customer Care Center at 1-800-456-4537 (M-F, 8am-5pm CST) to determine your warranty status and order new valves. Thank you for choosing KOHLER.
by|Dec 15, 2018
Q:Does the Kelston come with a gasket for mounting the base to the sink or does it mount directly to the sink and require some type of caulking?
by|Mar 26, 2018
1 Answer
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. There is a plate under the faucet body. Thank you for choosing KOHLER.
by|Sep 1, 2021
1 found this answer helpful
Q:Re: Kohler/Kelston ~ Do the Faucet Handles have the words "HOT" & "COLD" or "H" & "C" ????
by|Nov 24, 2017
3 Answers
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A: honeydear, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. The handles on K-13490-4-CP do not have the words Hot or Cold nor H or C. Thank you for choosing KOHLER.
by|Dec 8, 2020
2 found this answer helpful
A: There is neither Hot and Cold or H and C. They are blank.
by|Feb 26, 2019
A: No, the handles of the faucet do not have hot and cold written.
by|May 5, 2023
1 found this answer helpful
Q:Does the lever behind the faucet that opens and closes the drain lift straight up or at an angle toward the wall? We have very little space between the wall and the faucet.
by|Nov 5, 2017
1 Answer
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The level pulls up straight. Thank you for choosing KOHLER.
by|May 5, 2023
1 found this answer helpful
Q:Does this Kohler centerset Kelston k-13490-4-BN come with its own rough in valve or do you need to purchase one separately? If so which valve coordinates with the Kelston centerset faucet?
by|Aug 16, 2017
1 Answer
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A: Debbie, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. K-13490-4-BN comes with everything needed for installation, there is not separate valve to purchase. Thank you for choosing KOHLER.