Q:The base plate on this faucet is not wide enough to cover holes in my 3 hole sink. Is it possible to purchase a different base plate that will work with this faucet? I?d rather not have to return it.
by|May 29, 2023
1 Answer
Answer This Question
A: Hi Karen, this is Sarah with Kohler Customer Service. I am glad to address your question. Unfortunately, we do not offer another escutcheon plate compatible with this spout. Thank you for contacting Kohler.
by|May 30, 2023
Q:Can you install this faucet without the escutcheon plate?
by|May 8, 2023
1 Answer
Answer This Question
A: Hello Lynne, this is Keisha with Kohler Co. I am happy to address your question. 12182-CP is a single hole faucet. The single hole escutcheon that comes with the faucet would have to be used for proper installation. Thank you for choosing Kohler.
by|May 9, 2023
Q:Is there a 10 inch escutcheon deck plate that is compatible with this faucet?
by|Oct 5, 2022
1 Answer
Answer This Question
A: Hello Patricia, this is Keisha with Kohler Co. I am happy to address your question. 12182-CP is for single-hole installation. We do not provide widespread escutcheons for lavatory faucets. Thank you for choosing Kohler.
by|Oct 5, 2022
Q:How to clean or replace filter
by|Feb 2, 2021
2 Answers
Answer This Question
A: Hi Ron, this is Sarah with Kohler Customer Service. I'm glad to answer your question. The aerator can be unscrewed by hand and cleaned or replaced. Thank you for choosing Kohler.
by|Feb 3, 2021
A: There is no "filter". There is an aerator, that you can clean by unscrewing the retaining nut at the terminal end of the faucet (where the water comes out). The aerator can be disassembled and/or soaked in vinegar to clean.
by|Feb 3, 2021
Q:We love the look of these, and ordered 2 of these - did not notice until after the 2nd was installed - the plug does not work - it bounces back and lets the water drain from a lower placement. Is this a problem others have reported?
by|May 16, 2020
1 Answer
Answer This Question
A: Hi CSB, this is Sarah with Kohler Customer Service. I'm sorry to hear your pop up drain stopper is not closing all the way. Please follow this link for steps to adjusting the pop-up drain: https://bit.ly/2WEhhU4. Please call our Customer Service team at 1-800-456-4537 (Mon-Fri; 8am-5pm CST) for additional assistance. Thank you for choosing Kohler.
by|May 18, 2020
Q:Is this faucet the same as if I were to buy it in a Kohler store/design center or is this faucet made specifically for Home Depot with some differences?
by|Feb 7, 2020
2 Answers
Answer This Question
A: Hello Ceecee, my name is Kassi with Kohler Co. I'd be happy to answer your question. The K-12182 faucet will be the same faucet no matter where it is purchased from. Thank you for choosing Kohler.
by|Feb 7, 2020
A: I don't know the answer to your specific question. I do know the faucet is a well made all stainless steel (no plastic) product. Installed in a new powder room two years ago with no problems to date.Hope this helps
by|Feb 15, 2020
1 found this answer helpful
Q:I would like this Kingsley faucet for my vessel sink that is 5 1/4 inches deep. Does this one come taller? I want to use Moen Kingsley faucets in my shower, on my vanity and the toilet tank lever, towel bar, etc. But if this one doesn't come in a vessel faucet, then I'll have to reconsider my design.
by|Oct 16, 2019
1 Answer
Answer This Question
A: Hi Pam, this is Sarah with Kohler Customer Service. I'm glad to address your question. This faucet is not a Kingsley, however, it is available in a taller height for use with a vessel. This is item number K-12183. Please work with your local Home Depot store for pricing and availability on this item. Thank you for choosing KOHLER.
by|Oct 17, 2019
Q:what is the height overall to handle?
by|Sep 8, 2019
1 Answer
Answer This Question
A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Please click on the link to the Kohler Specification sheet; the link is found under the Info & Guides heading. Page two shows the dimensions, including the open handle height of 7-1/2" amd the closed handle height of 6-1/2". Thank you for choosing KOHLER.