Questions and Answers for KOHLER Bancroft 4-Spray Multifunction Handshower in Vibrant Brushed Nickel

A:  Hi, this is Laura with Kohler Co. I am happy to assist you with your question. It is constructed from premium metal. Thank you for choosing KOHLER.

A:  Hello, my name is Sarah with Kohler Co. I'm glad to answer your question. This can be used mounted to the deck or wall. Thank you for choosing KOHLER.

A:  This can be deck mounted.

A:  Hello, my name is Sarah with Kohler Co. I am glad to answer your question. Yes, this handshower will shut off completely. Thank you for choosing KOHLER.

A:  Hello, my name is Leah with KOHLER Customer Service. I am happy to assist you with your shower question. I apologize you were unable to find the information you were looking for. Yes, the finish of the Bancroft hand shower will be the same as the Devonshire trim and is compatible. I would recommend the deck mount holder model 10573-2BZ. (This will also include the hose.) Please work with your local Home Depot for pricing and availability on this product. Thank you for choosing the Bold Look of KOHLER.

A:  Hello, my name is Jay with KOHLER Customer Service. I am happy to assist you with your shower question. Kohler does not sell all of those items as a set. Please work with your local Home Depot for pricing and availability on each of these items. Thank you for choosing the Bold Look of KOHLER.

A:  Dear Valued Home Depot Customer, We reached out to MFG for more information and below is their response. “ Hello, my name is Aimee with Kohler Customer Service. I am happy to assist you with your hand shower question. We do not offer a hand shower in the Devonshire line. Model 10597-BV would match the Devonshire finish of BV. The hose that would work with this hand shower is model 9514-BV. Please work with your local Home Depot for pricing and availability on this product. Thank you for choosing the Bold Look of KOHLER."

A:  Hello, my name is Justine with KOHLER Customer Service. I am happy to assist you with your handshower question. The Bancroft 4-Spray Handshower in Vibrant Brushed Nickel model number 10597-BN is not a water saving model and is 2.5 GPM (flow rate) so this will be a powerful spray. For additional assistance on this inquiry, please contact our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537) Thank you for your inquiry and choosing the Bold Look of KOHLER.

A:  Hello, my name is Justine with KOHLER Customer Service. I am happy to assist you with your handshower question. The main difference between model 10597 Bancroft handshower and the 10286 Forte handshower is the design. They are both 2.5 GPM and multifunction and both coordinate with their own faucets and accesories. For additional assistance on this inquiry, please contact our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537) Thank you for your inquiry and choosing the Bold Look of KOHLER.