Q:How to fix scratches on frame
One of my doors delivered has a few scratches on the bottom right of one door. I don't want to return this and order another one since this is the only issue. Is there anyway to touch up this?
by|Feb 23, 2019
1 Answer
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. There is no way to touch-up the frame on the door; it will need to be replaced. Please call our Customer Care Center at 1-800-456-4537 (M-F, 8am-5pm CST) so we may order a new door panel for you. Thank you for choosing KOHLER.
by|Feb 25, 2019
Q:What is the required minimum tub threshold?
by|Feb 21, 2019
1 Answer
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The minimum flat for door is 1-7/8". Thank you for choosing KOHLER.
by|Feb 21, 2019
Q:What is the required minimum tub threshold measurement?
by|Feb 21, 2019
1 Answer
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The required minimum threshold is 2-5/16". Thank you for choosing KOHLER.
by|Feb 22, 2019
Q:On a KOHLER K702202-L-SHP "FLUENCE" SLIDING TUB & SHOWER DOOR
Is the top rail exactly 57" or slightly longer? + 1/8" or 1/4"?,? (57 1/4")
by|Dec 8, 2018
1 Answer
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. At 59" door would be compatible with your opening; we recommend K-702200, K-702204, or K-702205. Thank you for choosing KOHLER.
by|Dec 9, 2018
Q:What is the size of actual glass panels ( excluding the bottom and top tracks ). Please let me know height and width.
by|Dec 3, 2018
2 Answers
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The dimensions of the glass panels are 29-1/2W x 54-15/16H. Thank you for choosing KOHLER.
by|Dec 6, 2018
1 found this answer helpful
A: Does home depot sell panel only for this shower door?
by|Dec 6, 2018
Q:What is the size of actual glass panels ( including the bottom and top tracks ). Please let me know height and width.
by|Dec 3, 2018
1 Answer
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The dimensions of the glass panels are 29-1/2W x 54-15/16H. Thank you for choosing KOHLER.
by|Dec 4, 2018
Q:My bath tub comes with enclosure with 56” W x 54” H, will this door fit in my bath tub ?
by|Dec 1, 2018
1 Answer
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. This shower door is compatible with finished opening width of 54" to 57" and an opening height of 57-1/2" is needed to allow for installation clearance. Thank you for choosing KOHLER.
by|Mar 18, 2019
Q:What size drill bit is required for the #8 screws in the frame side rails to attach to the wall?
Thanks,
Dave
by|Sep 12, 2018
1 Answer
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Here is a link to the shower door on our website: https://bit.ly/2N4T5qK Please scroll down and click on the pdf for the installation instructions. Box 6 states the holes are 5/16". Thank you for choosing KOHLER.
by|May 6, 2023
Q:What is the bottom track like? Installation: how does it attach to tub (drill holes, adhesive bond, or ?). What is its shape - and how does this affect cleanliness (does shape allow water to collect in it, how easy to keep clean?) and leakage (does shape encourage water to roll back into tub?) When correctly installed, is there any remaining gap between the bottom of the glass door and the bottom track or tub threshold – or is it fully enclosed so water can only run back into the tub?
by|Jul 27, 2018
3 Answers
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A: The bottom chrome piece is rusting
by|May 5, 2023
A: Our’s was attached, it appears, using silicone adhesive to top of tub.
by|May 5, 2023
A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The bottom track is installed with silicone sealant. The design of the bottom track directs water back into the bath. It is not fully enclosed; however, it is designed so water does not exit the bath. Thank you for choosing KOHLER.
by|May 5, 2023
Q:What is the warranty on KOHLER Fluence Semi Framless Sliding Door Birght Polished Silver (Chrome)?
by|Jun 11, 2018
1 Answer
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Shower doors carry a one year warranty. Thank you for choosing KOHLER.