Questions and Answers for K&H Pet Products Perfect Climate 1500-Watt Deluxe Pond De-Icer

A:  Cheri, if the deicer is not lasting through the season, it may be due to mineral build up on the heating element. Mineral build up can cause failure, the minerals start to eat away at the stainless steel, causing it to malfunction. Try soaking the heating element in vinegar and scrubbing off the mineral build up at least once a month, and regularly check your deicer to see if there is mineral build up on the element. This should help extend the life of the deicer. The 250 watt should be just fine for your application.

A:  im also in zone 6 . i purchased the 1250 watt for my 2500 gal pond. the 1500 watt seems like to much for your pond . a lower watt should work fine to de ice your pond.

A:  Hi Kimi...the amount of change in your electric bill will depend on a few factors such as weather and your kWh charge. The K&H Perfect Climate more than likely won't run 24 hours a day since it is thermostatically controlled. Let's just say that you lived in the tundra and it did run 24 hours a day...Running 24 hours a day at 10 cents a kWh, your bill would increase about $110 per month. This means that if you are at 10 cents per kWh, the maximum increase would be $110, but since you don't live in a tundra (I hope), your bill increase should be less than that. Hope this helps.

A:  Has not increased mine any over the last 4 months.

A:  We live in Zone 6 (Springfield OH)... Not Tundra, thankfully! LOL I just wondered because we have a in ground swimming pool that the previous owners converted into a Koi pond... This is our first time with a pond.... don't want to lose the Koi but I don't want to add $100 a month to my electric bill either. Kind of wishing now, we would of just brought the Koi into the basement over the winter months!

A:  i use the 1250 watt and i havent noticed much of a difference in my electric bill

A:  I am not positive about the cost increase but not that much at all . But I can tell you few things about these. It is critical to have a hole in the frozen pond at all times for the gas exchange. I have had great results with this one in particular. I am on the north shore Massachusetts

A:  Hello! Thank you for your question. The K&H Deluxe Pond De-icer is a deicer for ponds and is designed to keep a hole in the ice for oxygen exchange to keep fish alive through winter. It is not designed to keep a pool from freezing as pools are much larger than backyard fish ponds. Our Thermo-Pond units are thermostatically controlled to keep the average water temperature just above freezing. They feature internal thermostats and will turn on and off as necessary to keep a pond from freezing over, which is generally much smaller than a pool. Please let us know if you have any further questions!

A:  We're sorry to hear that your deicer has stopped working. Please check the heating element for mineral build up as this can cause the deicer to malfunction. It should be checked and cleaned as needed. The K&H Deluxe Pond Deicer does have a 2 year warranty, please contact our customer service department at 1-877-738-5188 or email them at sales@khmfg.com to receive instructions on how to process your warranty.

A:  All K&H pond deicers have the same length cord. If the cord is not long enough please consult your electrician on ways to remedy.

A:  The Perfect Climate Deluxe Pond De-Icer is thermostatically controlled to turn on and off to keep your pond from freezing over. It is a deicer and will keep your water temperatures at just above freezing. Therefore it will not work for your application.

A:  Yes, the K&H Perfect Climate Deluxe Pond Deicer is designed to be used in fish ponds and is perfectly safe to be used with fish. Please refer to our zone chart located at http://www.khmfg.com/media/wysiwyg/pond-chart.jpg to determine which wattage you need based on your pond size and your geographical location.

A:  It is safe for the fish. In fact mine congregate around it when the temp get really low. (20 degrees and below)

A:  my pond is 6 by 20 and mostly 3 1/2 feet deep and is just about 2500 gallons sll together .i purchased the 1250 works great and my fish are all happy.

A:  Dear Valued Home Depot Customer, We reached out to MFG for more information and below is their response. " please refer to the Choose from multiple wattage options--see our Zone Chart for assistance in determining proper wattage http://d7vt6ecrtmf11.cloudfront.net/cdn/688949/media/manuals/Pond-Zone-Chart.pdf The consumer would need to find a pond calculator online and determine this for themselves. "

A:  As long as you live in growing zone 5 or higher, you can use the 750 watt for your pond. You can find the zone you are in by looking up the USDA Plant Hardiness Zone Map.