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Questions and Answers for JELD-WEN 25.375 in. x 40 in. W-2500 Series White Painted Clad Wood Double Hung Window w/ Natural Interior and Screen

Internet #202985789

Model #W49676

Store SKU #1000097490

  • White wood double hung window includes screen & nail fin
  • Double hung window includes energy efficient Low-E Annealed glass
  • AuraLast pine protects against wood rot & termites for 20 years

Questions & Answers

15Questions
caret
Q:What is a pocket window ? Is it like an insert ? I want to replace wooden windows. I just want to remove the sash and replace with new. Do you have a wooden window unit that I can install.. I want to leave the existing buck and existing brick mold...
by|Sep 29, 2023
1 Answer
Answer This Question

A:  Dear Valued Home Depot Customer, to better answer your question, please contact our HD.com customer service department at 1-800-466-3337, call any day between 6 a.m. and 2 a.m. EST, then can either answer your question or transfer you to your local store to answer your specific question.

by|Oct 2, 2023
    caret
    Q:can 2 of these windows be mulled together
    by|Jul 3, 2022
    1 Answer
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    A:  Thank you for your inquiry. Yes the windows can be mulled together. Please contact your local Home Depot store as they will need to order the connectors and mull covers for you.

    by|Jul 5, 2022
      caret
      Q:Can you remove the nail fin? How?
      by|Sep 28, 2020
      1 Answer
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      A:  Yes the nail fin can be removed. You will need to use a utility knife to do so. Score the nail fin along the frame on all sides and with a pair of pliers and gloves, bend it until it snaps off. This will not effect the integrity of the product or any future warranty issues you may encounter. Sincerely Jeld-Wen Customer Service Team

      by|Sep 14, 2022
        caret
        Q:Can I paint the exterior of this window
        by|May 11, 2020
        1 Answer
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        A:  The exterior is already White since it is a clad window, the metal is white. It can be painted at some point. Follow the recommendations of the care and maintenance information you received with the window. Sincerely, Jeld-Wen Customer Service Team

        by|May 14, 2020
          caret
          Q:Does JELD-WEN make replacement windows that would be custom sizes to fit in old DH window frames? Similar to Andersen"s "insert windows"?
          by|Apr 9, 2020
          1 Answer
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          A:  Yes, we offer two choices, the sash replacement kits, which fit into the existing frame of any manufacturers windows and our pocket windows. The pocket windows have a 3 1/4" jamb that will adapt to a 4 9/16 jamb on an existing frame, or the 6 9/16 for 2 x 6 construction. Sincerely, Jeld-Wen Customer Service Team

          by|Apr 10, 2020
            caret
            Q:Are windows frosted
            by|May 6, 2019
            1 Answer
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            A:  Yes, you can get this window with Obscure glass as an option. Please visit your local Hoem Depot mill work department for a quote. Sincerely, Jeld-Wen Customer Service Team

            by|May 7, 2019
              caret
              Q:IS the included screen a 1/2 height screen that can be raised, or a full height screen that can be removed?
              by|Apr 16, 2019
              1 Answer
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              A:  You can only get a full screen for the w2500 DH window. You would need to go with a w4500 DH to get the option for a half screen. Sincerely, Jeld-Wen Customer Service Team

              by|Apr 16, 2019
                caret
                Q:Will both of these windows come out for egress/fire escape purposes?
                by|Feb 8, 2017
                1 Answer
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                A:  RJ, Thank you for your inquiry. Both sash in our double hung windows do come out of the frame. You will need to check on the Egress measurements required in your area. Have a great day!

                by|Dec 7, 2018
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