Q:I lost my touchup paint that came with this door can you tell me which touch up paint I need please?
by|May 25, 2023
1 Answer
Answer This Question
A: Thank you for your inquiry. Please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. Please have your receipt and/or PO number available. A Customer Service Representative will contact you within two business days.
by|May 26, 2023
Q:Can I order with a 6-9/16" frame?
by|Oct 14, 2021
1 Answer
Answer This Question
A: This 3/4 Lite Idlewild Primed Steel Prehung Left-Hand Inswing Front Door is pre-hung on a 2x4 jamb. JELD-WEN may be able to provide a custom order for jamb that fits with 2x6 construction. Please contact your local Home Depot store for ordering and availability in your area. Thank you for your inquiry.
by|Oct 18, 2021
Q:Is the brick mold attached?
by|Oct 14, 2021
1 Answer
Answer This Question
A: Yes the brickmold is attached to the frame on the 3/4 Lite Idlewild Primed Steel Prehung Left-Hand Inswing Front Door. Please contact your local Home Depot store for ordering and availability in your area. Thank you for your inquiry.
by|Oct 18, 2021
Q:How do you transport the door with 3/4 glass, flat or on the side? I have 250 miles travel.
by|Jun 30, 2021
1 Answer
Answer This Question
A: Dear Valued Home Depot Customer, To better answer your question, please contact our HD.com customer service department at 800-430-3376 call any day between 6 a.m. and 2 a.m. EST, or call your local store, they can either answer your question or transfer you to your local store to answer your specific question.
by|Jul 1, 2021
Q:Can I order with different glass configurations and without a deadbolt hole?
by|Apr 22, 2021
1 Answer
Answer This Question
A: We may be able to provide a custom size to fit your door space, please see your local Home Depot store for ordering and availability. Thank you for letting us assist you.
by|Apr 25, 2021
Q:Is this a double paned door?
by|Apr 2, 2021
1 Answer
Answer This Question
A: Actually it's triple paned, there is the interior and exterior glass and the decorative glass in between
by|Apr 2, 2021
Q:Can you purchase side lights to go with this door?
by|Mar 16, 2021
1 Answer
Answer This Question
A: Jeld-Wen may be able to offer a custom order for matching sidelites to go with this Steel Front Door. Please contact your local Home Depot store for ordering and availability in your area. Thank you for your inquiry.
by|Jun 3, 2022
Q:what is r rating
by|Mar 6, 2021
1 Answer
Answer This Question
A: The R-Value is 3.70. Please contact your local Home Depot store for ordering and availability. Thank you for letting us assist you.