Questions and Answers for JELD-WEN 35.5 in. x 47.5 in. V-2500 Series Desert Sand Vinyl Double Hung Window with BetterVue Mesh Screen

A:  Thank you for your inquiry. The unit has lowe glass, which is see through. Yes, you can see through the glass.

A:  Thank you for your inquiry. Yes we do offer a half screen for this. Please visit your local Home Depot for further assistance.

A:  Thank you for your inquiry. We offer a laminated bronze color. Please visit your local Home Depot for further assistance.

A:  Thank you for your inquiry. Egress is a place or means of going out; exit. To find out if a unit meets egress we do have an egress calculator on our website, www.jeldwen.com. Once there click on "support" then enter the word "egress" , click on "egress calculator" and follow the prompts. As far as this specific unit is concerned, it does meet egress.

A:  No, it doesn't come in white.

A:  Thank you for your inquiry. Yes, this window can be ordered in white. If you cannot find it on-line, please visit your local Home Depot for assistance in ordering.

A:  Yes, it comes with a full size screen.

A:  Thank you for your inquiry. Your local Home Depot can assist you in ordering replacement balances "springs" for your unit. In order to do that they would need your order information or to know exactly what unit you have. Once you get the springs you can find instruction on changing them on our website, www.jeldwen.com, under the video section. If the unit is fairly new and having operational issues, it may be best to reach out to our Warranty Department, at phone# 888.594.3578.

A:  Thank you for your inquiry. Yes you can go to your local Home Depot and have a quote done for a rough opening of 36.75 for a double hung window.