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Questions and Answers for JELD-WEN 47.5 in. x 47.5 in. V-2500 Series White Vinyl Left-Handed Sliding Window with Fiberglass Mesh Screen

Internet #205817867

Model #THDJW138500088

Store SKU #1001241525

  • White vinyl sliding window includes removeable nail fin frame
  • Vinyl sliding window comes with energy efficient Low-E glass
  • Includes accidental glass breakage warranty

Questions & Answers

182Questions
caret
Q:What is the difference between the 2500 and the 4500 series?
by|Mar 5, 2024
1 Answer
Answer This Question

A:  Thank you for your inquiry. The primary difference is that the V4500 series frame is thicker (3.125" vs 2.905"). The V4500 has square glazing bead. The standard lock is different. There are some options available on the V4500 that isn't available on the V2500. For more information about the difference, please contact our HD.com customer service department at 1-800-466-3337, call any day between 6 a.m. and 2 a.m. EST, they can either answer your question or transfer you to your local store to answer your specific question.

by|Mar 5, 2024
    caret
    Q:Is this product an impact window?
    by|Feb 29, 2024
    1 Answer
    Answer This Question

    A:  Thank you for your inquiry. This window, as configured does not have impact glass and is not impact rated. For help in finding impact rated windows, please contact our HD.com customer service department at 1-800-466-3337, call any day between 6 a.m. and 2 a.m. EST, they can either answer your question or transfer you to your local store to answer your specific question.

    by|Mar 1, 2024
      caret
      Q:Are these windows rated for northern Minnesota
      by|Feb 25, 2024
      1 Answer
      Answer This Question

      A:  Dear Valued Home Depot Customer, to better answer your question, please contact our HD.com customer service department at 1-800-466-3337, call any day between 6 a.m. and 2 a.m. EST, they can either answer your question or transfer you to your local store to answer your specific question.

      by|Feb 27, 2024
        caret
        Q:I currently have a aluminum window. The opening is 46.5 inches wide x 47 inches length. This is surrounded by brick. Will the 47.5 x 47.5 fit in that spot? How do you measure for rough opening verses window opening?
        by|Feb 12, 2024
        1 Answer
        Answer This Question

        A:  Thank you for your inquiry, this window is intended for installation into a rough opening of 48" wide by 48" high.

        by|Feb 12, 2024
          caret
          Q:We have a 59.5 in. x 59.5 in. V-2500 Series White Vinyl Left-Handed Sliding Window with Fiberglass Mesh Screen by JELD-WEN that leaks in the track when there is a hard rain storm. How do we stop the rain from coming into the window track?
          by|Jan 26, 2024
          1 Answer
          Answer This Question

          A:  Thank you for your inquiry. We apologize for your inconvenience and can assure you we take your product and service concerns seriously. For assistance with this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days.

          by|Jan 26, 2024
            caret
            Q:Are these window frames Titanium dioxide treated for uv resistance? If not how are they treated to resist UV damage?
            by|Nov 26, 2023
            1 Answer
            Answer This Question

            A:  Thank you for your inquiry. Yes, our vinyl is treated with titanium dioxide.

            by|Nov 27, 2023
              caret
              Q:What is the u value of this window/glass?
              by|Nov 18, 2023
              1 Answer
              Answer This Question

              A:  Thank you for your inquiry. The U-Factor for this window, as configured, is .29.

              by|Nov 20, 2023
                caret
                Q:Will 59.5 by 59.5 window fit to replace window that is 58.5 by 58.5
                by|Nov 13, 2023
                1 Answer
                Answer This Question

                A:  Thank you for your inquiry. This window is sized to be installed into an opening of 60" x 60".

                by|Nov 14, 2023

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