Q:What are the hinge measurements from bottom of the door to the bottom of the Hinge and from the top to the top of the hinge
by|Aug 30, 2023
1 Answer
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A: Thank you for your inquiry. From the top of the door to the top of each hinge is 7", 36 1/4", and 651/2" respectively. Each hinge is 3 1/2" long by 3 1/2" wide.
by|Aug 31, 2023
Q:Can I order pre-hung solid-core doors with brass hinges and strike plates through Home Depot?
by|Feb 28, 2022
2 Answers
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A: Hi Mike, check with your local HD store if they carry or can special order for you the door you want.
by|Mar 18, 2022
A: Yes, we can offer custom hinges for order. Please contact your local Home Depot store for further ordering availability. Thank you for inquiry.
by|Apr 13, 2022
Q:Does this door come with case molding? If so what size and profile?
by|Jul 16, 2019
1 Answer
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A: The 28 in. x 80 in. Colonist Primed Left-Hand Textured Solid Core Molded Composite MDF Single Prehung Interior Door does not include casing on it. Thank you for your inquiry today.
by|Jul 17, 2019
Q:Wrong description this is a Left hand door
by|Oct 25, 2018
1 Answer
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A: Despite what the image shows, the Colonist Primed Right-Hand Textured Solid Core Molded Composite MDF Single Prehung Interior Door is a RIGHT-hand door. Thank you for bringing this to our attention. We will send it to the proper department and take appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
by|Oct 25, 2018
Q:Do you carry extra door keys?
by|Aug 6, 2018
1 Answer
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A: Dear Valued Home Depot Customer, To better answer your question, please contact our HD.com customer service department at 800-430-3376 call any day between 6 a.m. and 2 a.m. EST, or call your local store, they can either answer your question or transfer you to your local store to answer your specific question.
by|May 5, 2023
Q:Is this a fire rated door with a 20 minute label on the door edge?
by|Apr 2, 2018
2 Answers
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A: No, this unit does not have a fire rating.
by|May 5, 2023
1 found this answer helpful
A: No, this is not a fire rated door. JELD-WEN may be able to provide a custom order for a 20 minute fire rated door. Please contact your local Home Depot store for ordering and availability in your area. Thank you for your inquiry.
by|May 5, 2023
1 found this answer helpful
Q:If this is not a fire rated door, how come it comes up under fire rated doors on the Home Depot app. Please fix this! It is very deceiving.
by|Dec 28, 2017
1 Answer
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A: We apologize for your frustration! Please contact the Home Depot directly with this issue at either 1-800-430-3376 or Customer_Care@homedepot.com.
by|Mar 2, 2020
Q:Is it possible to cut 3/8" off the handle edge of these doors so they wont's stick without damaging the edge of the door? I tried screws in the frame but they still stick a little?
by|Sep 26, 2017
1 Answer
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A: JELD-WEN only recommends cutting a quarter of an inch off each edge of the door. While you may choose to trim your door, please note that requests for warranty services could be denied depending on the circumstances affecting product performance. We may be able to provide a custom size to fit your door space, please see your local Home Depot store for ordering and availability. Thank you for letting us assist you.