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Questions and Answers for Innovations Rio Brazilian Walnut 8 mm Thick x 11-3/5 in. Wide x 46-7/10 in. Length Click Lock Laminate Flooring (22.58 sq. ft./case)

Internet #203638039

Model #904045

Rio Brazilian Walnut 8 mm Thick x 11-3/5 in. Wide x 46-7/10 in. Length Click Lock Laminate Flooring (22.58 sq. ft./case)
(28)Questions & Answers (49)
  • Extra large boards speed up installation
  • Prevents moisture penetration
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Questions & Answers

49Questions
caret
Q:Since it is sold exclusively at Home Depot and they discontinued molding
by|Nov 16, 2015
1 Answer
Answer This Question

A:  Unfortunately, we do not offer matching stair treads.

by|May 3, 2023
    caret
    Q:How many pieces come in 1 box ?
    by|Nov 3, 2015
    1 Answer
    Answer This Question

    A:  There are 6 planks per carton.

    by|May 3, 2023
      caret
      Q:Can this be used over a concrete basement floor? What about a vapor barrier?
      by|Aug 29, 2015
      1 Answer
      Answer This Question

      A:  Yes. Installations over concrete require the use of a 6mill polyethylene vapor barrier.

      by|May 3, 2023
        2 found this answer helpful
        caret
        Q:T-Molding Discontinued
        by|Aug 27, 2015
        1 Answer
        Answer This Question

        A:  The molding set for this floor is model #709333. It shows as discontinued online, but there are a limited number of pieces actually still in inventory. Please have your local store contact customer service at 888-875-5087 and they can assist them in ordering one for you.

        by|May 3, 2023
          caret
          Q:Can a steam mop be used to clean this flooring?
          by|Aug 27, 2015
          2 Answers
          Answer This Question

          A:  Yes, a steam mop can be used.

          by|May 3, 2023

            A:  No, we do not recommend steam mops for maintenance. Ideally, maintenance should consist of regular sweeping/vacuuming along with the occasional use of a laminate floor cleaner. We recommend Bona Stone, Tile and Laminate Cleaner.

            by|May 3, 2023
              4 found this answer helpful
              caret
              Q:Underlayment for concrete
              by|Aug 22, 2015
              1 Answer
              Answer This Question

              A:  For installations over concrete, a 6mil polyethylene sheeting is required.

              by|May 3, 2023
                caret
                Q:What does the surface texture feel like? Is it high gloss or matt finish? Slick or embossed wood grain?
                by|Mar 30, 2015
                1 Answer
                Answer This Question

                A:  This product has a satin finish with an embossed surface. Please contact Customer Service at 888-875-5087 for sample assistance.

                by|May 3, 2023
                  caret
                  Q:where is this floor manufactured???
                  by|Mar 5, 2015
                  1 Answer
                  Answer This Question

                  A:  This floor is made in the USA at our Calhoun, GA facility.

                  by|May 3, 2023
                    caret
                    Q:Do you have to stagger the planks? How do I get installation instructions for this specific floor?
                    by|Feb 8, 2015
                    1 Answer
                    Answer This Question

                    A:  Yes, wood patterns should maintain a minimum 12" stagger. A full-length installation guide is included in each carton.

                    by|May 3, 2023
                      caret
                      Q:It does not mention if this has the backing attatched? or do you need to purchase separate insulation?
                      by|Jan 1, 2015
                      1 Answer
                      Answer This Question

                      A:  You will need to purchase and install an underlay designed for floating hardwood/laminate installations.

                      by|May 3, 2023
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