Questions and Answers for Innovations Heritage Oak 8 mm Thick x 15-3/5 in. Wide x 46-3/5 in. Length Click Lock Laminate Flooring (25.19 sq. ft. / case)
Q:How wide is this plank? 15.58"???? Does it have a registered texture or same all over?
by|Dec 24, 2016
1 Answer
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A: It has very little texture.
by|Dec 25, 2016
Q:Looking for discontinued DuPont Real Touch Red Oak. Does Innovations make that color under a different name by chance?
by|Apr 2, 2016
1 Answer
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A: Please contact Customer Service with the product number to check for availability. 888-875-5087.
by|May 3, 2023
Q:Do these floors have toxins, like others were stated about?
by|Mar 29, 2016
2 Answers
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A: No, these floors do not have toxins.
by|May 3, 2023
A: Unlike the news stories regarding toxins in floors from China, all Innovations laminate floors are manufactured in the USA. All of our floors meet the California Air Resources Board (CARB) Phase II restrictions for formaldehyde emissions, which are the strictest in the country.
by|May 3, 2023
Q:Has this been discontinued?
by|Feb 14, 2015
1 Answer
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A: No, this product is available and ready for shipment.
by|May 3, 2023
1 found this answer helpful
Q:Does this floor have a completely smooth finish or a little texture to make it look more like real wood?
by|Aug 3, 2014
2 Answers
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A: All Innovations Laminate floors have an embossed surface to depict the texture of a natural floor.
by|May 3, 2023
2 found this answer helpful
A: The lines are slightly indented.
by|Dec 20, 2016
Q:Is there a store near Greenville, SC that stocks this item or is it online only?
by|Nov 21, 2013
1 Answer
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A: Thank you for your question. This product is only available online or through a Home Depot store via special order.
Thank you for your interest in our product.
by|May 2, 2023
Q:i need 8 boxes not palletes of this flooring. how do i order it. it keeps selling it to me per pallet.
by|May 20, 2013
2 Answers
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A: We ordered 10 boxes and our granddaughter ordered 10 boxes. All was delivered to the same address.
by|Dec 20, 2016
A: There are two different Internet SKUs online. One is at the case level and one is at the pallet level. I just tested the case level and it lets me add the number of cases to the cart and prices are per case. Please retry and double check that you are on the case, not the pallet level SKU. You have listed the correct Model # and Internet # above. Let us know if you have any further issues.