Q:My push button faucet sticks and leaks, and does not shut off completely. What do I do?
by|Mar 30, 2024
1 Answer
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A: Hi Marty, thank you for reaching out to us. We're sorry to hear that you're experiencing issues with your dispenser. You may shut off the water at the control valve connected to the incoming supply line, as your faucet will need to be replaced. Please feel free to reach out to us at https://support.insinkerator.com/app/ask. Our team will be more than happy to help you.
by|Apr 3, 2024
Q:What is the OD of the inner wall?
by|Feb 29, 2024
1 Answer
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A: Hi APB1, thanks for the question. The sink flange's inner dimension is 3-3/8 inches. It fits a standard 3-1/2-inch (90-mm) drain opening.
by|Mar 1, 2024
Q:Is this piece compatible with reverse osmosis?
by|Feb 17, 2024
1 Answer
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A: Hi John, thanks for reaching out! This product is not certified for use with RO systems. If you choose to use an RO system with this product, you may experience a metallic taste due to the copper tubing from the faucet.
by|Feb 19, 2024
Q:can I use this filter with other Cold Water dispenser faucets?
by|Feb 6, 2024
2 Answers
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A: No,
Mike
by|Feb 6, 2024
A: Hi, thanks for reaching out! This filtration system is designed for exclusive use with InSinkErator hot-only, cold-only, or hot and cold water dispensing systems.
by|Feb 7, 2024
Q:We had installed a Sinkerater stainless steel model SST-FLTR, SERIAL# 10129425966 10 yrs ago. My wife swears it leaking from the “tank” I don’t see it, but regardless can I buy just the tank itself? I’m not able to find a matching tank.
by|Nov 29, 2023
1 Answer
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A: Hi, thanks for reaching out, and we're sorry to hear that your tank is leaking. If the leak appears to be coming from the tank itself and not from any of the tubing, you can replace the tank with the model HWT-00 (tank only) or the HWT-F1000S (tank with filtration system), and both will work with your existing faucet. If you have further questions, you can reach out to us via https://support.insinkerator.com/app/ask.
by|Dec 4, 2023
Q:I have a HWT-F1000S with filtration system that is no longer heating like it should...just lukewarm to very warm. I would like to replace just the heater. Will the HWT-00 work for this purpose? Is the filtration hook up just the same?
by|Nov 28, 2023
1 Answer
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A: Hi Pilger, thank you for your question. Yes, you can replace it with the HWT-00. It's the same exact tank as the HWT-F1000S, and you can keep the same filtration system.
by|Nov 30, 2023
Q:Can you send me a link to the proper Tee connector that I’ll need to tap into the water supply line under my kitchen sink?
by|Oct 22, 2023
1 Answer
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A: Hi Steveco52, Thanks for reaching out. The faucet's supply line is 1/4'' in size, and we'd recommend that you install a T-fitting that has a dedicated water control valve with
1/4" compression fitting. We don't have a specific link for this, but you can find a T-fitting at any plumbing supply house.
by|Oct 25, 2023
Q:Will this work for a fireclay farmhouse sink?
by|Sep 18, 2023
1 Answer
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A: Hello TD88, thank you for your question. This sink flange fits a standard 3 1/2" (90mm) drain opening and up to a 3/4" (20mm) thick sink.