Q:What size is the cutout, I think this might fit as a replacement.
by|Mar 26, 2022
1 Answer
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A: 11-1/4" W x 17-1/2" H
by|Jun 14, 2022
1 found this answer helpful
Q:will this work on a steel door or only on solid wood
by|Feb 5, 2022
6 Answers
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A: Yes it will work, the hardest part would be the cutting of the opening. I has it's own frame that will seal off the gap between the inner and outer door panels. I installed the doggie door in the patio screen door, just had to add two upright aluminum struts and install the door between them and install the screen each side. I wipe it with dish soap as the oils from the dogs fur builds up after use.
by|Feb 6, 2022
A: I believe it would work on both as long as the door is the proper thicknesses and you have the proper tools tools to fabricate the door opening as per instructions.
by|Feb 5, 2022
A: It will work on steel door, that’s what I have
by|Feb 9, 2022
A: we put ours in a steel door. Works great.
by|Feb 9, 2022
A: Both. I used mine on a solid wood door but will work on both. Great Fit and quality.
by|Feb 6, 2022
A: Additional tools and materials may be required. NOTE: As with any home improvement project, if you do not have the tools or skills to properly install your pet door, we suggest using a professional handyperson or licensed contractor.
by|Feb 6, 2022
Q:How do you measure? Opening or frame
by|Jan 4, 2022
3 Answers
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A: The size 10.5x15 is the size of the opening. The frame size is a bit larger.
by|May 18, 2023
A: The opening (flap size)
by|Jan 20, 2023
A: there is a template that comes with the dog door
by|Jul 30, 2023
Q:Can i install this door on a garage door?
by|Jan 7, 2021
1 Answer
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A: The aluminum frame adapts to doors ranging from 1/2" to 1-3/4" in thickness
by|Jan 12, 2021
Q:Can this be installed in an exterior mobile home door and if so are there any precautions I need to be aware of?
by|Jan 2, 2021
2 Answers
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A: The aluminum frame adapts to doors ranging from 1/2" to 1-3/4" in thickness
by|Jan 4, 2021
A: Carefully review the installation instructions which will tell you what door thicknesses this product will accommodate and what size opening you will need to cut.
by|Jan 4, 2021
Q:Size door for 10 lb door??
by|Aug 4, 2020
2 Answers
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A: Please Call Us Toll Free at: 1-800-378-4385
Hours : Monday – Friday 8AM – 4PM PST (excluding weekends & holidays) or email 24/7 to: help@idealpetproducts.com
by|Aug 8, 2020
A: Bought the Large 15x20 in door it is sturdy and holds up to my 95 lb Great Pyrenees/Coonhound mix pup. The aluminum is much stronger and durable than the plastic doors I have tried before.
by|Sep 3, 2023
2 found this answer helpful
Q:Does the lockout panel slide in to prevent dogs going out or is it the plastic kind that clips on to the sides?
by|Jul 1, 2020
2 Answers
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A: The lock out panel is a hard plastic slide out panel with a pinch lock on the top. The panel completely removes , you will need a place to locate the panel when not in use.
by|Oct 23, 2020
A: The panel slides into place for a secure fit.
by|Jul 2, 2020
Q:Do you have this doggy door in stock?
by|Jun 28, 2020
2 Answers
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A: HomeDepot products and prices are fine. Their customer service is very lax. I have no way of knowing what they have in stock, you will have to ask them. Sorry.
by|Jul 2, 2020
A: Please contact your local Home Depot or log onto homedepot.com
by|Jul 2, 2020
Q:My home of 23 years came with this pet door and it worked very well for the big cats I used to have, may they RIP. But now I have a much smaller cat, and I wish to convert this pet door to a small opening and less of a heavy flap. Can you advise me? thank you
by|May 18, 2020
2 Answers
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A: Please Call Us Toll Free at: 1-800-378-4385
Hours : Monday – Friday 8AM – 4PM PST (excluding weekends & holidays) or email 24/7 to: help@idealpetproducts.com
by|May 20, 2020
A: This has a nice, see thru, lightweight flap.
by|Nov 10, 2020
Q:Does the sliding lock out panel mount on the inside or outside of the dog door
by|Apr 24, 2020
2 Answers
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A: The animal lock out slide goes on the inside of the house.
by|Apr 25, 2020
A: Yes the plastic locking slide-in door goes on the inside. We've had this product a couple of years and it works great!