Questions and Answers for Hunter Ceiling Fan Finial-DISCONTINUED

A:  I am very sorry that this happened to your light kit. I can understand you wanting to reach a resolution quickly. For this situation, there are two things you can do: 1) if there is enough chain hanging from the light kit, then you may want to try a pull chain connector & extension chain. This will still allow to use the pull chain & light. 2) if the pull chain broke & it is in the light kit rod, then you will need to replace the light kit. Once you have the model number of the fan or light kit, we can check for the replacement light kit. The model number of the fan & light kit will begin with a 2 or a 5. Please call us at our toll free Technical Support line at 1-888-830-1326. We are available Monday-Friday 8AM-6PM CST & Saturday 11AM-4PM CST. We look forward to helping you!

A:  Hello brunno, The bottom most tip of the finial should unscrew. This will allow you to lower the cover and access the remainder of the chain. A new chain can then be added on. I hope this helps. Cheers, Chris

A:  Dear consumer, We recommend contacting Hampton Bay for compatible parts with their product. Hunter can only recommend compatible parts for Hunter products. If you have any other questions in regards to a Hunter product please contact one of our live representatives at 1-888-830-1326 Monday-Friday 8am-6pm CST or Saturday 11am-4pm CST. Thank you for choosing Hunter!

A:  Thank you for your interest in a Hunter product. The accessory cap and finials are compatible with the accessory bowl light kits. On the accessory cap and finial there is a hole to feed the light chain and a hole to feed the fan chain. If you have any other questions in regards to a Hunter product please contact one of our live representatives at 1-888-830-1326 Monday-Friday 8am-6pm CST or Saturday 11am-4pm CST. Thank you for choosing Hunter.

A:  Thank you for your interest in a Hunter product. Yes, what is pictured is considered the cap and finial. If you have any other questions in regards to a Hunter product please contact a live representative at 1-888-830-1326. Our hours of operation are Monday-Friday 8am-6pm CST and Saturday 11am-4pm CST. Thank you for choosing Hunter!

A:  Thank you for your interest in a Hunter product. The accessory cap and finial is only for use with accessory light kits. If you have any other questions in regards to a Hunter product please contact a live representative at 1-888-830-1326. Our hours of operation are Monday-Friday 8am-6pm CST and Saturday 11am-4pm CST. Thank you for choosing Hunter!

A:  Hi, Thanks for asking. This item is no longer available as it has been discontinued. Please contact our Customer Support Hotline at 1-800-430-3376 if you need further assistance.