Q:How far does the door have to open to be able to pull out the crisper drawers? Does the door need...
by|Mar 7, 2020
1 Answer
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A: Hi Decider - The interior drawers can be accessed with the door(s) at 90 degrees. Additional clearance may be needed to remove the drawers or to open the door(s) if an adjacent wall or cabinets are deeper than the refrigerator case depth (depth w/o doors). We suggest viewing the Specifications document at the following link for all product dimensions or simply scroll down the page to Info & Guides: https://images.homedepot-static.com/catalog/pdfImages/a8/a818426b-f55b-4dfe-a254-1f965626ffe3.pdf - Thanks for considering Hotpoint! Sue
by|Mar 10, 2020
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Q:Seal both freezer & bottom for this refrigerator
by|Jan 9, 2020
1 Answer
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A: Hi Kim - Thanks for reaching out to us regarding your Hotpoint refrigerator. Replacement parts and accessories, including door gaskets (seals), can be purchased online at GEApplianceparts.com or call our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. Keep in touch! Sue
by|Jan 11, 2020
Q:Can you us a different brand name icemaker in this Hotpoint ?
by|Sep 17, 2019
2 Answers
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A: No, it is not recommended to use a different brand name icemaker in this Hotpoint
by|Sep 18, 2019
A: Hi Linda - Model # HPS15BTHLWW is compatible with Optional Icemakers IM4D and IM4LED only. In addition to making ice,IM4LED instantly adds bright LED lighting to your freezer compartment. Thanks for choosing Hotpoint® - Keep in touch! Sue
by|Sep 19, 2019
Q:How much will an icemaker cost
by|Sep 17, 2019
2 Answers
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A: I am not sure. I just wanted to advise you that since this refrigerator is not that large, I feel that an ice maker would take up way too much space in its smaller freezer.
by|Sep 18, 2019
A: Hi Linda - The refrigerator is compatible with Optional Icemakers IM4D and IM4LED. In addition to making ice,IM4LED instantly adds bright LED lighting to your freezer compartment. You can view pricing on the website homedepot.com - Keep in touch! Sue
by|Sep 19, 2019
Q:What is the exact color of this fridge? I see the word "bisque" when describing the fridge. I als...
by|Sep 14, 2019
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A: I believe those are the two color options, white and bisque. I got this in white so just make sure you choose the white option. Or call and order on the phone and make sure you state "white" if you are unsure of how you do it.
by|Sep 14, 2019
A: Hi Kris - Model HPS15BTHLWW is white (WW indicates the color (white). A website correction request will be sent to The Home Depot. Keep in touch! Sue
by|Sep 16, 2019
A: This fridge is white. My Mother loves hers. Good luck!
by|Sep 14, 2019
A: It is white.
by|Sep 14, 2019
Q:Why is there 12 inches of cardboard covering the bottom of the back of the refrigerator and the rest is metal?
by|Aug 6, 2019
1 Answer
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A: Hi Rita - Refrigerators come with a cardboard or metal cover on the rear of the refrigerator, at the bottom. This should not be removed, as it protects components at the bottom of the refrigerator. Thanks for choosing GE. Keep in touch at GEAppliacnes.com - Sue
by|Aug 6, 2019
Q:What are the freeze dimensions?
by|Jul 25, 2019
1 Answer
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A: Hi Angolin - The freezer dimensions are approximately: 23.5”W x 17”D x 16”H (14.75” high at opening, then dips down). These dimensions are measuring the area from where the liner juts in, so they do not include the space the door occupies when closed (Freezer Capacity 3.98 cu ft / Fresh Food Capacity 10.6 cu ft). Check out the Specifications document for exterior dimensions: https://images.homedepot-static.com/catalog/pdfImages/a8/a818426b-f55b-4dfe-a254-1f965626ffe3.pdf - Thanks for considering Hotpoint®! Sue
by|Jul 31, 2019
Q:Hi, the model in this listing shows it hinged to the left (but I saw another listing for this mod...
by|Jul 4, 2019
3 Answers
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A: No problem ordering left hinges. Just get the correct model number that hinges to the left. (L instead of R). Not something delivery people are responsible for.
by|Jul 9, 2019
A: I believe that you have to specify which side you want the hinges before delivery, and yes, I had the same problem with the delivery person, they would not change it, or install the line for the ice maker
by|Sep 14, 2019
A: Hi TDHawk - Model # HPS15BTHLWW is factory equipped with the hinges on the left as shown. As you face the front of the refrigerator the handle is on your right and the hinges are on your left. The door opens to the left. Thanks for choosing Hotpoint! Enjoy - Sue