Q:I am missing the parts that hold the wheels. How can I get a replacement or a spare part?
by|May 9, 2018
2 Answers
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A: Over the years I have found that customer service is happy to send out missing parts free of charge. Check your assembly brochure and see if there is a 1 800 for the garment rack manufacturer. Be polite and tell them that you are missing parts and see if they will ship them for free
by|May 5, 2023
A: Contact the company directly who makes it and they will send you a whole new garment rack at no cost to you.
Do not bring it back to the store as they will not accept it.
by|May 5, 2023
Q:What's the measurement between the wheels, parallel to the hanging bar?
by|Jan 22, 2016
1 Answer
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A: Hi,
The hanging bar is longer than the bottom bar that is parallel too. Hope this helps !
by|May 3, 2023
1 found this answer helpful
Q:What is the weight capacity of this rack?
by|Sep 24, 2015
1 Answer
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A: 40 lbs, see previous question
by|May 3, 2023
3 found this answer helpful
Q:Adjustable Height
by|Sep 1, 2015
1 Answer
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A: Hello,
Thank you for your question. The lowest height of this rack is 37.8". Thank you for your interest in Honey-Can-Do.
by|May 3, 2023
Q:How much does the rack weigh?
by|Mar 6, 2015
1 Answer
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A: Hello,
Thank you for your question. This garment rack weighs 6.17 pounds. The recommended weight capacity for this garment rack is 40 pounds. Thank you for your interest in Honey-Can-Do.