Q:The coordinating 1/2" thick stair nose that goes with this has been discontinued for this floor. What do you recommend to use instead that is close in color?
by|Feb 19, 2024
1 Answer
Answer This Question
A: Thank you for your question. The Roppe Adelle is (# 317052892) is the intended coordinating stair nose for the Gunstock White Oak. If you need assistance coordinating trim with your floor, please speak to an associate in the flooring department of your local Home Depot, or reach out to us at our technical services line at 877-630-1800.
by|Feb 22, 2024
Q:Is this product glued down
by|Jul 8, 2023
1 Answer
Answer This Question
A: Thank you for your question. The Gunstock White Oak can be installed using either a floating, nail down, or glue down method. Please see the installation instructions, which can be found on the Gunstock White Oak's Homedepot.com product page, for more details.
by|Jul 10, 2023
Q:I need to replace floor under the refrigerator. The flooring is HL-1436-Fol which is 10 years old
by|Oct 24, 2022
1 Answer
Answer This Question
A: Thank you for your question. The Hand Scraped Oak Gunstock is an excellent product if you are looking for an engineered hardwood floor. Unfortunately, I cannot find any information regarding your floor using the model number you provided, so I can't compare it to the Oak Gunstock. Contact our technical services department at 877-630-1800 and we will try to answer any questions you may have.
by|Oct 25, 2022
Q:Can I get a sample of the product?
by|Nov 13, 2021
1 Answer
Answer This Question
A: Thank you for your question. Samples are generally available on the product's Homedepot.com webpage. On the right side of the page there is a button labeled "Choose Sample." Click that button and then select the Oak Gunstock.
by|Nov 15, 2021
Q:Why is this product sold under hardwood instead of laminate?
by|Oct 24, 2020
2 Answers
Answer This Question
A: Because it is engineered hard wood which is different than laminate
by|May 3, 2021
A: Thank you for your question. The product has a veneer of real hardwood on the surface, unlike laminate which has a printed image to mimic wood.
by|Sep 16, 2023
Q:The specification listing for this Teak Amber Acacia says it is waterproof, but someone answered another customer's question saying it it is not water resistant or water proof. Which is correct?
by|Oct 4, 2020
1 Answer
Answer This Question
A: Dear Customer: This product is not water resistant. We appreciate you bringing this information to our attention, we will address with Home Depot. Please review these floors in our Life Proof Line. HL1307 Kingship Oak Water Resistant 12 mm Laminate Flooring; HL1310 LifeProof Terrado Oak Water Resistant 12 mm Laminate Flooring (19.83 sq. ft. / case); HL1314 LifeProof Greystone Oak Water Resistant 12 mm Laminate Flooring (16.80 sq. ft. / case); HL1311 LifeProof Carbillo Oak Water Resistant 12 mm Laminate Flooring (16.80 sq. ft. / case); HL1312 LifeProof EIR Hillcrest Oak 12 mm Thick x 7.48 in. Wide x 47.72 in. Length Laminate Flooring (19.83 sq. ft. / case). We will be adding more to this line in the next few months.
by|Oct 5, 2020
Q:how can i view a sample
by|Sep 8, 2020
1 Answer
Answer This Question
A: Dear Customer: Please visit an Authorized Dealer Showroom to view an actual floor sample when making your flooring selection. Please contact our technical department for assistance at 877-630-1800.
by|Sep 9, 2020
Q:Is this waterproof, water resistant or ?
by|Jul 28, 2020
1 Answer
Answer This Question
A: Dear Customer: This product is not water resistant. Please review these floors in our Life Proof Line. HL1310 LifeProof Terrado Oak Water Resistant 12 mm Laminate Flooring (19.83 sq. ft. / case); HL1314 LifeProof Greystone Oak Water Resistant 12 mm Laminate Flooring (16.80 sq. ft. / case); HL1311 LifeProof Carbillo Oak Water Resistant 12 mm Laminate Flooring (16.80 sq. ft. / case); HL1312 LifeProof EIR Hillcrest Oak 12 mm Thick x 7.48 in. Wide x 47.72 in. Length Laminate Flooring (19.83 sq. ft. / case). We will be adding more to this line in the next few months.