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Questions & Answers

108Questions
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Q:Can this fan be hung from a 6 foot down rod or will it vibrate too much?m
by|Apr 25, 2017
1 Answer
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A:  This item cannot be hung from a longer rod.

by|Apr 27, 2017
    1 found this answer helpful
    caret
    Q:Looking to buy this fan but the "wall mount control vs the "hand held remote" is very confusing a...
    by|Apr 22, 2017
    1 Answer
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    A:  It is a wall mount. No remote control. Mounted on the switch box.

    by|May 4, 2023
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    Q:Does the Oil-Rubbed Bronze fan wall control ship with different colors (e.g. white, almond, black...
    by|Apr 19, 2017
    1 Answer
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    A:  Dear NotAfanExpert: Thank you for your inquiry on Home Depot. The wall control does not ship with different colors. We hope this information is helpful. We appreciate your shopping with Home Depot.

    by|May 2, 2017
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    Q:My ceiling is about 7 foot five would this fan be OK in my living room which is about 20 x 20
    by|Apr 18, 2017
    1 Answer
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    A:  The fan must be mounted with a minimum of 7 ft (2.1m). clearance from the trailing edge of the blades to the floor. Fans 72" to 99" are appropriate for a 20 ft. x 20 ft. room.

    by|May 4, 2023
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      Q:I don't want to use the remote, my fans are wired with 3/12 and I have a wall mounted fan and lig...
      by|Apr 17, 2017
      2 Answers
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      A:  Not optional for this style fan.

      by|May 4, 2023

        A:  I believe that you cannot do this. The remote is needed to change fan speeds and control the light.

        by|May 4, 2023
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          Q:I need help setting up this. As soon as I flip the breaker on, the fan and light is on automatically. Using wall switch.
          by|Mar 29, 2017
          1 Answer
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          A:  I believe you still need to run it thru its calibration setup when you initially power the fan up.

          by|May 4, 2023
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            Q:Your description says Indoor/Outdoor, however, klater on in the description, it states indoor. Wh...
            by|Feb 17, 2017
            2 Answers
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            A:  This is for indoor or outdoor use.

            by|May 4, 2023

              A:  "Oil-Rubbed Bronze" finish is for both INDOOR & OUTDOOR.

              by|May 4, 2023
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                Q:I purchased two fans (YG493OD-ORB) with the wall mount remote. Is it possible to sync the two fa...
                by|Feb 15, 2017
                4 Answers
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                A:  Thank you 53burb for such a quick response and the instructions on how to sync them!

                by|May 4, 2023

                  A:  Yes, you may use one remote to two fans. Please call customer care for assistance at 1-877-902-5588

                  by|May 4, 2023

                    A:  yes, it is possible. You have to turn power on to them at the same time and then start the syncing process with the remote. I have 4 fans on my patio. They are operated with only 2 remotes.

                    by|May 4, 2023
                      1 found this answer helpful

                      A:  I am not sure but it may be possible by removing the wall switch cover where you install the battery and set the frequency mode the same on both switches if not wire both fans to one switch..

                      by|May 4, 2023
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