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Questions and Answers for Home Decorators Collection Parchment Cordless Light Filtering Cellular Shades for Windows - 61.5 in W x 48 in L (Actual Size 61.25 in W x 48 in L)

Internet #205221830

Model #10793478653515

Store SKU #1000259847

  • Honeycomb cellular shades provide insulation & reduce energy cost
  • Light filtering shades provide privacy and filters light
  • Cordless shades are safer for children and pets

Questions & Answers

1035Questions
caret
Q:I have installed these shades on 4 windows. On all 4 windows, the shade sags on one side. This happens even when all the way to the top. It’s about 1/2 to 3/4 inch sag. Therefore, when the shade is partly open, it’s not straight. Ideas?
by|Mar 28, 2024
1 Answer
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A:  Hello, thank you for your purchase of Home Decorators collection cellular shades. Kindly note the shade works with a self-adjusting mechanism. To activate the system, gently lower the shade to the full extension of the height and then raise the bottom rail back up to the headrail. You should start to feel the tension tighten. Repeat until the shade works as it should. If you do not feel the tension tighten after a few repetitions, please contact our customer service at 800-666-1779 or email us at customerservice@nienmade.com for further assistance. -GO

by|Mar 28, 2024
    caret
    Q:Do you make top down bottom up shades in pebble gray? Would like those in the bedrooms.
    by|Mar 24, 2024
    1 Answer
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    A:  Hello, thank you for your interest in Home Decorators collection cellular shades and taking the time to reach out. I apologize but the pebble gray color is not available in top down bottom up only bottom up. -GO

    by|Mar 26, 2024
      1 found this answer helpful
      caret
      Q:These won’t click on in the back, any ideas?
      by|Mar 15, 2024
      1 Answer
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      A:  Hello, thank you for your purchase of Home Decorators collection window treatments and taking the time to reach out please confirm the brackets are installed correctly. The longer side should be at the top and the shorter side of the bracket on the back. When the brackets are properly installed within/on the window opening, clip the elongated part of the bracket over the front of the headrail and push the back of the headrail up into the back of the bracket until it clips into place. -GO

      by|Mar 15, 2024
        caret
        Q:What is the warranty on this item, if its a limited lifetime warranty, then how long is that.
        by|Mar 8, 2024
        1 Answer
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        A:  Hello, thank you for your interest in Cordless cellular shades. We would love to help you with your concern. Please contact our customer service at 800-666-1779 or email us at customerservice@nienmade.com for further assistance. -GO

        by|Mar 12, 2024
          caret
          Q:on an inside install can the end-caps be left off to create a tighter fit ? less light showing around shade .
          by|Mar 6, 2024
          1 Answer
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          A:  Hello, thank you for your interest in Home Decorators collection window treatments and taking the time to reach out. The end caps are not glued on they can be removed. Please note the end caps are only about an 1/8". -GO

          by|Mar 6, 2024
            caret
            Q:Can U make rhombus shaped shades. One is on the left wall and the cut part is on the right side. Next is on the right wall and is cut on the left. NOTE; Each have 30 inch t top rails and 40 inche bottom rails with 22” drop on both. Trim shade midway up.
            by|Mar 5, 2024
            1 Answer
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            A:  Hello, thank you for your interest in Home Decorators collection window treatments and taking the time to reach out. I apologize but we do not offer any specialty shaped shades for this collection. -GO

            by|Mar 5, 2024
              caret
              Q:If the width is 53” inches, what would i order?
              by|Feb 29, 2024
              1 Answer
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              A:  Hello, thank you for your interest in Home Decorators collection Cellular shades. For Inside Mount Installations (Inside the window frame) – Order your exact window size. 1/4 in. deduction will be taken on the width for a precise fit inside the window frame. (Example) Window Width = 23 inches; Order = 23 inch shade; Actual Shade Size = 22.75 inches. For Outside Mount Installations (Outside the window frame) – Recommended to add 4 inches to the width (2” on both sides) and length for optimal light control and privacy. -GO

              by|Mar 1, 2024
                caret
                Q:I’m interested in mini blinds but, would like to know if you offer a complete system of installation as well?
                by|Feb 26, 2024
                1 Answer
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                A:  Hello, thank you for your interest in Home Decorators collection window treatments and taking the time to reach out. Please contact your local Home Depot store with help on locating an installer as Nien Made does not offer installation services. -GO

                by|Feb 27, 2024

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                  Included

                  Installation/Mounting Hardware, No Additional Items Included

                  Installation/Mounting Hardware, No Additional Items Included

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                  Installation/Mounting Hardware, No Additional Items Included