Questions and Answers for Home Decorators Collection Parchment Cordless Light Filtering Cellular Shades for Windows - 48 in. W x 48 in. L (Actual Size 47.75 in. W x 48 in.L)

A:  Hello, thank you for your purchase of Home Decorators collection cellular shades. Kindly note the shade works with a self-adjusting mechanism. To activate the system, gently lower the shade to the full extension of the height and then raise the bottom rail back up to the headrail. You should start to feel the tension tighten. Repeat until the shade works as it should. If you do not feel the tension tighten after a few repetitions, please contact our customer service at 800-666-1779 or email us at customerservice@nienmade.com for further assistance. - SS

A:  Thank you for your interesting in our Sahara Cordless Light Filtering Cellular Shades for Windows. The remaining length of the shade will gather at the bottom rail. - SS

A:  Hello, thank you for your interest in Home Decorators window treatments and taking the time to reach out. Please visit your local Home Depot store they have a cutting machine and can help to assist in adjusting the width for a cut to width cellular shade. -SS

A:  No it cannot. You’ll have extra shade sitting at the bottom of your window seal.

A:  Hello, thank you for taking the time to reach out. Yes, the shades can be cleaned. To dust use a dry cloth, feather duster or a vacuum with brush attachment, like with most shades. You can also get dust and debris off the shade with compressed air or a hair dryer on a cool setting. (Just make sure to move the shade into a position where you can get at every nook, cranny and cell!) If you must do a spot cleaning, avoid any scrubbing or creasing the cells. Then leave the shade to dry out while completely lowered. -GO

A:  Thank you for your question. The best way to clean cellular shades is by using the suction portion of the vacuum to clean the dust from the shade. You can also use a damp cloth with dish soap (no bleach) to spot clean the shades.

A:  Hello, thank you for your interest in Home Decorators collection window treatments and taking the time to reach out. Unfortunately, this is only a top and back mount the brackets included cannot be side mounted. -GO

A:  Hello, thank you for your purchase of Home Decorators collection cellular shades. Kindly note the shade works with a self-adjusting mechanism. To activate the system, gently lower the shade to the full extension of the height and then raise the bottom rail back up to the headrail. You should start to feel the tension tighten. Repeat until the shade works as it should. If you do not feel the tension tighten after a few repetitions, please contact our customer service at 800-666-1779 or email us at customerservice@nienmade.com for further assistance. -GO

A:  Hello, thank you for your interest in Home Decorators collection cellular shades and taking the time to reach out. I apologize but the pebble gray color is not available in top down bottom up only bottom up. -GO