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Questions and Answers for Hampton Bay Sevilla 36 in. Steel and Slate Propane Gas Outdoor Fireplace

Internet #204220760

Model #66595

Sevilla 36 in. Steel and Slate Propane Gas Outdoor Fireplace
(16)Questions & Answers (32)
  • Slate surround finishes the fireplace with a sophisticated accent
  • Constructed of steel for ultimate durability
  • Produces up to 50,000 BTUs of heat
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Questions & Answers

32Questions
caret
Q:I want to know how to convert this from propane to natural gas. I have the natural gas hookup in my yard. No one knows
by|Nov 19, 2017
1 Answer
Answer This Question

A:  Hi Maddie! You will need the Bond 50k conversion kit and we recommend that you have a licensed plumber take care of the installation. To learn more about the installation process, please give us a call at 1.866.771.2663 M-F from 8 am - 4:30 pm PST. Stay warm!

by|May 5, 2023
    caret
    Q:does it come with a built in fan
    by|Sep 22, 2017
    1 Answer
    Answer This Question

    A:  Hi Sue, thanks for reaching out. This unit does not come with an internal fan. To learn more, please give us a call at 1.866.771.2663 M-F from 8 am – 4:30 pm PST. We hope this helps!

    by|May 4, 2023
      caret
      Q:We are looking for an outdoor gas fireplace. We have an outdoor gas connection ...will this work in place of propanetank
      by|Sep 16, 2017
      2 Answers
      Answer This Question

      A:  Hi Joe, thanks for reaching out. This unit is natural gas convertible, although you will need a 50k conversion kit to do this. To learn more, please give us a call at 1.866.771.2663 M-F from 8 am - 4:30 pm PST. We hope this helps!

      by|May 5, 2023

        A:  No, this will not work with an outdoor gas connection.

        by|May 4, 2023
          caret
          Q:Included fake logs but no instructions on correct way to install them. Emailed company but no reply.
          by|Jul 31, 2017
          1 Answer
          Answer This Question

          A:  Hi there! There is no particular way to install the logs, simply set them in the fire pan and enjoy. If you would like more information, please give us a call at 1.866.771.2663 M-F from 8 am - 4:30 pm PST. We hope this helps!

          by|May 4, 2023
            caret
            Q:How long will the propane tank run continuously before having to change the tank with this unit. Assuming we get a 20lb tank like it recommends?
            by|May 12, 2017
            1 Answer
            Answer This Question

            A:  Hi John, thanks for reaching out! The tank hours totally depend on the setting used, which ranges from low, medium and high. For the most part, one 20 lb. propane tank should last anywhere from 6-12 hours. If you have any other questions for us, we're available at 1.866.771.2663 M-F from 8 am - 4:30 pm PST, or you can always email us at Happy2Help@Bondmfg.com. Stay warm!

            by|Nov 25, 2020
              1 found this answer helpful
              caret
              Q:What is the actual weight of the fireplace, once assembled? What is the weight of the heaviest p...
              by|Apr 26, 2017
              1 Answer
              Answer This Question

              A:  Thanks for reaching out! This unit weighs 80.86 lbs. To learn more, please give us a call at 1.866.771.2663 M-F from 8 am - 4:30 pm PST, or you can always email us at Happy2Help@Bondmfg.com. Stay warm!

              by|May 4, 2023
                caret
                Q:Can decorative glass be used in this unit instead of lava rock? Is this unit easy to move? -we have a very large patio and can see wanting it in a different spot depending on weather
                by|Apr 25, 2017
                1 Answer
                Answer This Question

                A:  Absolutely! The best way to do this is to add the glass over the lava rocks. The flame needs to stay oxygenated and the glass alone is a little too dense. Find more details on the process here https://goo.gl/qysh5Y, or you can call us at 1.866.771.2663 M-F from 8 am - 4:30 pm PST. Stay warm!

                by|Nov 25, 2020
                  1 found this answer helpful
                  caret
                  Q:What are the actual colors of the fireplace? I am trying to determine if it matches my space & it is difficult to tell..
                  by|Apr 22, 2017
                  2 Answers
                  Answer This Question

                  A:  Hi Jamie, thanks for reaching out. Due to the hand crafted nature of this fireplace, each unit will vary in color. We strongly recommend checking it out at the store to make sure it will match your color scheme. The colors do range in earth tones. If you have any other questions for us, please feel free to reach out directly at 1.866.771.2663 M-F from 8 am - 4:30 pm PST, or by email at Happy2Help@Bondmfg.com. Stay warm!

                  by|Apr 25, 2017

                    A:  oil rubbed bronze

                    by|May 4, 2023
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