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Questions and Answers for Hampton Bay Shadow Hills 10 ft. x 10 ft. Roof Style Garden House Gazebo Awning

Internet #205610979

Model #5SGZ14051010

Questions & Answers

22Questions
caret
Q:Replacement canopy
by|May 29, 2018
1 Answer
Answer This Question

A:  you will find this under Internet #206128831 on HomeDepot.com

by|May 5, 2023
    caret
    Q:I got this for my birthday last April - the roof has collapsed and all the metal poles on the top...
    by|Jan 23, 2018
    1 Answer
    Answer This Question

    A:  Damages due to acts of nature (high winds, rain, snow/ice) are not considered under the 1 year limited warranty. It is very important to remove the fabric canopy during inclement weather to avoid this type of damage. However; you can contact the vendor to purchase the replacement parts needed to repair the unit. Please contact Pacific Casual at 888-445-6690

    by|May 5, 2023
      caret
      Q:When will you get this Gazebo back in stock.
      by|Oct 26, 2017
      1 Answer
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      A:  This item is discontinued. Home Depot will be removing this item from the website shortly.

      by|May 5, 2023
        caret
        Q:how do I get the replacement awning?
        by|Aug 27, 2017
        1 Answer
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        A:  HomeDepot.com does retail the canopy and awning as a set under Internet #302362731. If you only need the awning at this time, please contact the vendor for this option. Pacific Casual 805-465-4567.

        by|May 4, 2023
          caret
          Q:Does the canopy replacement include the small vent cover and shade screen?
          by|Jun 26, 2017
          1 Answer
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          A:  Yes, this includes the small vent cover and the shade screen.

          by|May 4, 2023
            1 found this answer helpful
            caret
            Q:I noticed that the Hampton Bay gazebo is out of stock do you know when it will be back in stock?
            by|May 1, 2016
            1 Answer
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            A:  Sabres2017, thank you for your recent inquiry with The Home Depot. Unfortunately, this item has been discontinued. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot.

            by|May 3, 2023
            caret
            Q:WHEN WILL THE REPLACEMENT COVER BE AVAILABLE OR IS THERE ANOTHER ONE THAT CAN BE USED
            by|Apr 28, 2016
            1 Answer
            Answer This Question

            A:  Hi ROSEFLOWER660, Thank you for your recent inquiry with The Home Depot. Unfortunately, the replacement part that you are requesting is not sold as a separate item at homedepot.com. However, it might be available through the manufacturer, Hampton Bay at 877-527-0313 option 2. For any other questions, please call us at HomeDepot.com Customer Service 800-430-3376. Thank you for shopping Home Depot.

            by|May 3, 2023
            caret
            Q:Does the awning have to be installed or can the gazebo be assembled with it?
            by|Apr 17, 2016
            1 Answer
            Answer This Question

            A:  Yes, the awning must be installed.

            by|May 3, 2023

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              Shape

              Square

              Rectangle

              Rectangle

              Width (ft) x Depth (ft)

              11x11

              10x12

              12x10

              Gazebo Features

              Rust-Resistant Components

              Canopy, Soft Top

              No Additional Features

              Gazebo Type

              Permanent

              Patio

              Patio

              Frame Material

              Metal

              Iron