Questions and Answers for Hampton Bay Heirloom 52 in. Indoor/Outdoor Matte White Ceiling Fan

A:  Thank you for your question. This fan includes a 4.5" downrod which is the shortest compatible downrod for use with this fan. If you need a replacement downrod, please call Hampton Bay customer service at 1-855-HD-HAMPTON (1-855-434-2678) and one of the team members will be able to help place the order for the correct part.

A:  Thank you for your question. There is not a specific light kit for this fan. This fan is compatible with any of the Hampton Bay universal ceiling fan light kits and most other brands as well. One options may be model #91384 or model #52242.

A:  I don't believe it comes with a remote. My model didn't and, yes it has a pull chain. I believe there is a model with a remote for more money. I did not want a remote.

A:  There is no remote and no light. There IS a chain. 

A:  This fan does not include a remote, it only has a pull chain. However, we were able to purchase a universal remote for the fan that works great!

A:  Thank you for your question. This fan does not include a remote. As shown in the product images and in the product overview, the fan has a pull chain.

A:  Thank you for your question. Replacement blades can be ordered by calling Hampton Bay customer service at 1-855-HD-HAMPTON (1-855-434-2678). Please reference your fan's model number or UPC when calling to ensure the proper blades are ordered. The UPC is located on a sticker on the top of the motor housing.

A:  Thank you for your question. When mounted flush, the lowest point of the blades is about 10 inches from the ceiling.

A:  Thank you for your question. When mounted flush, the lowest point of the blades is about 10 inches from the ceiling.

A:  Thank you for your question. This fan does not include a remote, but it is compatible with universal remote controls like model #68131 or #68130. Please note that each fan would need to have the receiver included with the remote installed in the canopy of the fan. Technically, if the remotes are the same, then one could control 2 fans. We caution against using one remote to control multiple fans as that can lead to performance issues if the fans get out of sync. We suggest changing the dip switch settings in one remote/receiver pair so that each remote only controls one fan.

A:  Thank you for your question. When installed flush, the distance from the ceiling to the blades is about 8.5 inches.