Questions and Answers for Prime-Line 24 in. Window Block and Tackle Sash Balance

A:  Thank you for your inquiry regarding this item from Prime-Line Products. Installed, it measures 14-1/4 inches long. For faster service, be sure to take advantage of the CHAT option located in the lower right-hand corner of your screen, where you can quickly connect to a representative for assistance. Otherwise, you can contact the manufacturer directly with your questions regarding this item, or any other product manufactured by Prime-Line Products by calling their toll free number at (877) 649-9740, or by contacting them by email at prodtech@primeline.net