Questions and Answers for Glacier Bay Mandouri 3-Piece Bath Hardware Kit in Brushed Nickel

A:  Thank you. You can do that if you need something sturdier.

A:  Thank you. We do not recommend cutting the bar as this will void the warranty.

A:  3 inches

A:  There is a set screw that holds the accessory to the mounting bracket, which is secured to the wall. (see install instructions) If you flip the holder over, the set screw will be on top, rather than on the bottom. If that doesn't bother you, no reason I can see why you couldn't install it that way.

A:  Thank you. The product should be installed as seen in the photos because if you flip it to have it on the opposite side, the mounting set screw hole will be visible and take away from the rounded look of the product.

A:  Yes. I installed mine with the open side to the right (versus left as shown). Merely flip the loop over BEFORE attaching it to the wall or vanity.

A:  Yes, it’s very simple. It can be placed at any angle.

A:  Yes, the product can be installed either orientation.

A:  Yes since the holder arm can rotate all the way up or down.

A:  It's all metal, seems to be pretty good quality

A:  The set is made of metal.

A:  No. Its Metal. I did not keep mine cause it did not go in my bathroom. But if color was rite, I would have.

A:  Thank you.. The set is metal.

A:  These feel like made of Aluminum and had Oil Rubbed Bronze finish. Not too bad for the price. Great for builders.

A:  Thank you for your question. Simply contact the Customer Care Center at 1-877-580-5682 and they would be happy to send you out the mounting hardware you are missing.

A:  You could contact the manufacturer but they use common drywall plugs and the screws are just bathroom type coated ones. Any hardware store has them.

A:  Thank you for your question. There is a small set screw hole on the underside of the post where the unit is attached. The allen wrench that you will need is a 2.5 metric one and once that allen screw is loosened, the post should release.

A:  The set screen is on the very bottom of both ends, its a small hole that fits a straight slot screw driver.

A:  Look under it, at the 6 o'clock position, right up at the wall.

A:  Generally, the screws are on the placed on the bottom. Keep looking and have a small screwdriver handy.

A:  On my towel bar the set screws are on the bottom of each end-piece

A:  Thanks for asking. I would suggest and returning the item to your local Home Depot store. Products purchased on homedepot.com can be returned to the store. Simply bring the item along with your shipment confirmation email, order confirmation email or packing slip for ease of return. Most products have a 90-day-from-purchase return policy. Please refer to the following link for exceptions and more information. For any other questions, please call us at HomeDepot.com Customer Service 800-430-3376. http://www.homedepot.com/webapp/catalog/servlet/ContentView?pn=Return_Policy&storeId=10051&langId=-1&catalogId=10053&cm_sp=help-_-2podB2-_-returns3-_-returns_center