Q:A lite wind keep blowing out our flame (both the pilot and blame). Any suggestions? It is out of warrenty. IT WORKS OK OUT OF WIND.
by|Jun 17, 2018
1 Answer
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A: It is most likely the anti tilt switch causing this issue. There is a video on this website that teaches you how to test the unit to figure out which of the two parts is causing the issue.
https://www.gardensunservicecenter.com/videos
You should look for the "HPS test"
by|Feb 25, 2021
Q:My heater will not stay lit after start-up. Any suggestions?
by|Feb 8, 2018
2 Answers
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A: You need a new regulator to propel the gas to the pilot. Un fortunately I have not found anyone that sell the regulators. I quess you have to buy a new unit when the regulator fails.
by|Nov 19, 2018
A: Make sure to fully purge the propane valve for a full 2 minutes to ensure you don't have any air bubbles in the line. Also, make sure to avoid highly windy areas while attempting to light this item. If you are still having trouble with the product after trying these steps please contact us at 800-629-3325 for additional troubleshooting assistance.
by|May 5, 2023
Q:In stock
by|Jan 2, 2018
1 Answer
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A: Very nice, bought it for my family and they love it !
by|May 5, 2023
Q:what kind of propane tank is usable with this model and does the tank have an on off valve of som...
by|Apr 15, 2017
1 Answer
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A: This uses a 1.02 lb propane tank.
by|May 4, 2023
1 found this answer helpful
Q:can you get new thermo coupler and where
by|Jan 22, 2017
2 Answers
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A: Hi cutter, unfortunately we do not offer parts for the 11,000 BTU Tabletop Portable Propane Gas Patio Heater as singular purchases on Homedepot.com. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot!
by|Nov 23, 2018
A: I cant find one anywhere?
by|Nov 19, 2018
Q:when i turn knob for full flame only pilot light side fully ignites
by|Oct 10, 2016
1 Answer
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A: Please call our customer care line at 800-629-3325 and speak with one of our care reps.
by|May 5, 2023
Q:How long does this heater run on a single propane bottle?
by|Dec 4, 2015
1 Answer
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A: About 3 hours
by|May 4, 2023
2 found this answer helpful
Q:Is unit adaptable to connect to five gallon propane tank
by|Nov 14, 2015
2 Answers
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A: Yes, you can conect this unit to a 5 gallon tank.