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Questions and Answers for GE Profile 1.1 cu. ft. Countertop Microwave in Black with Sensor Cooking

Internet #204633792

Model #PEM31DFBB

Store SKU #1007474898

  • Turntable on / off feature
  • Sensor cooking controls - Automatically adjusts time and power
  • Weight and time defrost

Questions & Answers

281Questions
caret
Q:I would like to replace our current GE JEM31SA002 that is no longer working. It is mounted under a cabinet. What would a replacement be?
by|Mar 3, 2024
1 Answer
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A:  The dimensions for both models are not the exact same so it's not a 1-of-1 replacement. To ensure your location meets the installation requirements, we recommend you review the Specifications page here: https://images.thdstatic.com/catalog/pdfImages/4a/4aa7e62e-8af7-4763-8846-e29fb4d26201.pdf. You would also need to purchase a new trim kit for your new unit.

by|Mar 4, 2024
    caret
    Q:I have a pem31sf1ss in a cabinet with the trim kit. Will my trim kit fit any other models also? My depth is 15 1/4”.
    by|Feb 21, 2024
    1 Answer
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    A:  Our trim kits are model specific, and the design can change over time. If you purchase a new microwave that seems to use the same trim kit as your old one, you still may have issues if there have been changes in the kit's design since you installed yours. We would therefore recommend obtaining a new kit to go with your new microwave. You can view what kit a microwave would be compatible with on our GE Appliances website, on the model's page under the specifications.

    by|Feb 22, 2024
      caret
      Q:my current oven is a G E PEM31SF1SS Serial 217094A from March 2015. Are new replacement units the exact same dimensions?
      by|Jan 15, 2024
      1 Answer
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      A:  Hi - Thanks for reaching out to us and for your interest in a new Profile microwave. Our current model - PEM31SFSS measures 12 1/8" H x 24" W x 12 7/8" D which is the same as your existing model. Wishing you all the best! Vikki@GEAppliances

      by|Jan 17, 2024
        caret
        Q:Hi, I have a jem31sf01 Spacemaker to microwave. I want to put it in an open cabinet and I would like to know which trim kit I should use for this. The microwave works fine so I do not want to replace it.
        by|Dec 27, 2023
        1 Answer
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        A:  Hello- Thanks so much for checking with us. This model did have an optional trim kit, part number JX827SS. However, it is no longer available to order from us. You might still be able to find it in the secondary market. Note: If you are unable to find it available, The undercabinet mounting kit is still available and the part number is JXA019K. If you have any questions, please let us know. We are here to help! Joyce@GEAppliances

        by|Dec 31, 2023
          caret
          Q:I’m looking to replace a GE model pem31sm3ss microwave oven.
          by|Dec 26, 2023
          1 Answer
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          A:  Hello- Thanks so much for checking with us. We appreciate your loyalty to our brand. This new model will be a great replacement for your current model. They are both 800 Watts and have the same great features. They are both similar in size. The new model will be slightly larger on the interior at 1.1 cubic ft. vs 1.0 cubic ft. If you have any questions in the future, please let us know. We are here to help! Joyce@GEAppliances

          by|Dec 30, 2023
            caret
            Q:Can I put this in a space that is exactly 24.5 inches wide or do I need clearance on the side for venting? There is 3 inch venting on bottom and top in the space, but not on the sides.
            by|Dec 24, 2023
            1 Answer
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            A:  Hi - Thanks for your interest in a new Profile microwave. To ensure safe and reliable operation, we recommend 3" air clearance on each side and at the top as well as 1" clearance in the rear unless the microwave is built-in using one of the optional kits we offer. Wishing you all the best! Vikki@GEAppliances

            by|Dec 29, 2023
              caret
              Q:I am looking to replace a GE model ZEM200SY microwave (23 years old!) that is installed in-cabinet. Is the PEM31SF the best replacement?
              by|Dec 17, 2023
              1 Answer
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              A:  Hi there - We'd love to help you figure this out, but we'd like to gather some additional information first. Please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, provide the full model and serial numbers for your current microwave, a copy of this question, and the model number of the new microwave you're inquiring about. We look forward to helping you find the perfect model for your home. Thank you for continuing to choose GE Appliances! Talk soon. Julia@GEAppliances

              by|Dec 20, 2023
                caret
                Q:I need the trim kit for the GE Profile 1.1, Stainless Steel. I already have the built-in JX827SFSS kit from my previous white oven
                by|Nov 30, 2023
                1 Answer
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                A:  Hi there - Thanks for checking in with us, we're happy to help. The trim kit for this microwave model comes in a 27" (JX827SFSS) and 30" (JX830SFSS) option. If you have any additional questions, let us know. Take care. Julia@GEAppliances

                by|Dec 4, 2023

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