Q:I need a product of these dimensions that will carry the snow load for central Indiana, Based on ...
by|May 25, 2020
1 Answer
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A: Hi Brian,
We need to know the city you are in so we can look up the ground snow load requirement for your area.
Or you can ask your local building departmant what the "ground snow load" is for your area.
We have 20lb & 30lb designed covers which you will see in the product descriptions..
Thank You
BK
by|May 26, 2020
Q:I have 3 existing post locations 8 Feet apart and 8 feet from the facade of the house. Will your ...
by|May 12, 2020
1 Answer
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A: Hi Cengiz
Yes that will work out well.
Thank you
BK
by|May 15, 2020
Q:Can the front of the structure be a little lower than the back of the structure so that it slants...
by|Sep 29, 2018
1 Answer
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A: these kits are not made to be a slop installation
by|Mar 20, 2020
Q:Can I put on polycarbonate roof on top of pergola
by|Sep 7, 2018
1 Answer
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A: these kits are not engineered for adding solid panels on top of the lattice. it would be not recommended to do so.
by|May 6, 2023
Q:What is the maximum span between posts? E.g. could a 18x10 ft pergola be supported with two masonry end posts (16 ft center to center)? This is for a Southern California installation (no snow load).
by|Aug 12, 2018
2 Answers
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A: If possible, I would recommend 3 posts for better wind tolerance. The company will email you a PDF file on engineering
by|Jan 8, 2020
A: No. The recommended post count is 3 with max spacing between post on this model of 8 ft.
by|May 5, 2023
Q:How is the Pergola attached to the house? Can I get a copy of the installation instructions to s...
by|Jun 21, 2018
2 Answers
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A: you can print them online
by|Jan 2, 2019
A: We attached it to the house with lag screws every foot, into the existing beam that runs runs the length of the back of the house. Unfortunately I no longer have the instructions for assembly.
by|May 5, 2023
Q:what is the total height?
by|May 30, 2018
3 Answers
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A: The posts are 10 ft in length and may be cut to suit your project needs.
by|May 5, 2023
A: Yes. The support post are delivered at 10ft length to cut to need as each install is unique to location.
by|May 5, 2023
A: Max 10' to the bottom of the beam
by|Jan 8, 2020
Q:Do you offer a kit to mount ceiling fan?
by|May 5, 2018
1 Answer
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A: No. The roll-formed aluminum roof panels will not support heavy fan and we do not offer a kit for mounting. We recommend wall mounted fan if required.
by|May 5, 2023
Q:I’m thinking of purchasing for curb appeal. It will be placed in a shady area. Can I remove some...
by|Apr 29, 2018
1 Answer
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A: Yes our pergola allows installer to adjust lattice tubes spacing to provide +/- shade
by|May 5, 2023
Q:How many boxes ,sizes and weights for the delivery of the brown aluminum attached open latice pergola 20 ft x 10 ft
by|Mar 23, 2018
1 Answer
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A: The shipping dimensions are approximately 18 ft long x 1 ft wide x 1 ft tall and arrive in 4-5 boxes weighing 50 lbs each. Due to size, delivery is via freight company that will schedule date and time for you to accept delivery and store in a secure location until installation.