Questions and Answers for Fasade 18.25 in. x 24.25 in. Cracked Copper Quilted PVC Decorative Backsplash Panel

A:  No, the product will not install evenenly directly over popcorn ceiling.

A:  Hello and thank you for your interest in our product. Prior to installation, it is recommended that the entire ceiling be smooth and flat. Apply a drywall primer or paint primer. With textured ceilings, or popcorn ceilings, you can scrape/sand down your ceiling or nail up a layer of plywood to attain that smooth surface. Being that our panels are textured they must have an extremely smooth, flat surface or they will pull away from the ceiling. The Pl Premium construction adhesive, that we recommend, will soak into the popcorn material of the ceiling rather than cure solid with the panel. This will cause the panels to fall down. Please feel free to contact our customer care team at 800.434.3750 for any further questions or needed assistance. Thank you!

A:  Hello! Thank you for your question! Our Fasade panels are made from a recycled vinyl plastic and have a foil finish that is thermo-formed in to the panel. They will not fade, rust or corrode due to the material they are made from with normal use. Also the Fasade panels are impervious to water and are mold/mildew resistant. Please feel free to contact our customer care department for any additional questions at 800.434.3750. Thank you!

A:  Hello! Thank you for your questions! To help with any color dilemma or decisions on which color would work the best-samples are available at your local Home Depot store. If they do not have a sample available of what you are personally looking for any store associate can request a sample for you. Please feel free to contact our customer care department at 800.434.3750. We would be happy to assist you!

A:  Hello! Thank you for your question! We want to help answer any questions you may have and address your concerns. At ACP, customer satisfaction is our number one goal. We want you to be satisfied with the outcome of your project and enjoy it for years to come. We will not be fully satisfied knowing your experience with our product was inadequate. We would be happy to assist you with any questions, concerns, or frustrations that you encountered with your previous order. Please contact us with any questions so we may help to resolve the trouble you may have experienced with your installation. (800.434.3750) Even though the backsplash panels are fire-retardant, they can be deformed by excessive heat (over 140 degrees Fahrenheit). The panels can be installed above or behind most stoves. Be sure to keep direct heat sources – toaster ovens, cooking burners, etc., a minimum of 6 inches away from the backsplash panel’s surface. Please let me know what we can do to assist you further. We look forward to hearing from you!

A:  Hello! Thank you for your question! We want to help answer any questions you may have and address your concerns. At ACP, customer satisfaction is our number one goal. We want you to be satisfied with the outcome of your project and enjoy it for years to come. We will not be fully satisfied knowing your experience with our product was inadequate. We would be happy to assist you with any questions, concerns, or frustrations that you encountered with your previous order. Please contact us with any questions so we may help to resolve the trouble you may have experienced with your installation. (800.434.3750) Even though the backsplash panels are fire-retardant, they can be deformed by excessive heat (over 140 degrees Fahrenheit). The panels can be installed above or behind most stoves. Be sure to keep direct heat sources – toaster ovens, cooking burners, etc., a minimum of 3-4 inches away from the backsplash panel’s surface. Please let me know what we can do to assist you further. We look forward to hearing from you!

A:  Hello harii! Thank you for your question! Even though the backsplash panels are fire-retardant, they can be deformed by excessive heat (over 140 degrees Fahrenheit). The panels can be installed above or behind most stoves. Be sure to keep direct heat sources – toaster ovens, cooking burners, etc., a minimum of 6 inches away from the backsplash panel’s surface.

A:  Hello harii! Thank you for your question! Even though the backsplash panels are fire-retardant, they can be deformed by excessive heat (over 140 degrees Fahrenheit). The panels can be installed above or behind most stoves. Be sure to keep direct heat sources – toaster ovens, cooking burners, etc., a minimum of 3 inches away from the backsplash panel’s surface.

A:  Hello Carol! Thank you for your question! The "B54" represents the style of the panel (Quilted), the #30, represents the color (Galvanized Steel). You can special order other styles & finishes of Fasade backsplash panels by contacting or visiting your local Home Depot stores special service desk with this request. To locate a store near you, please click on the “store locator” found on the top of each page. If you have any additional questions, please contact our Online Customer Service department at 800-430-3376. Thanks!

A:  Hello! Thank you for your question! You can special order this item by contacting or visiting your local Home Depot stores special service desk with this request. To locate a store near you, please click on the “store locator” found on the top of each page. If you have any additional questions, please contact our Online Customer Service department at 800-430-3376. Thanks!

A:  Hello Mary! Thank you for your question! The recommended adhesive is Loctite® PL Premium for a permanent application. Please feel free to contact customer care at 800-434-3750 for installation troubleshooting.

A:  Hello Valued Customer, Thanks for your question and interest in this item. Per the manufacture, the Fasade quilted backsplash is available in Brushed Nickel. You can special order this item by contacting or visiting your local Home Depot stores special service desk with this request. To locate a store near you, please click on the “store locator” found on the top of each page. If you have any additional questions, please contact our Online Customer Service department at 800-430-3376. Thanks!

A:  Hello and thank you for your question. You can order the Quilted panel in Brushed Nickel. If the store does not stock the product, they can special order it for you. Please feel free to contact us with any further questions at 800.434.3750 and I can assist you. Thank you and have a great day!

A:  Hello and thank you for your question! Even though the backsplash panels are fire-retardant, they can be deformed by excessive heat (over 140 degrees Fahrenheit). The panels can be installed above or behind most stoves. Be sure to keep heat sources – toaster ovens, cooking ranges, etc., 2-3 inches away from the backsplash panel’s surface.

A:  Hello and thank you for your question! Even though the backsplash panels are fire-retardant, they can be deformed by excessive heat (over 140 degrees Fahrenheit). The panels can be installed above or behind most stoves. Be sure to keep heat sources – toaster ovens, cooking ranges, etc., 6 inches away from the backsplash panel’s surface.