A: Hi Thomas, unfortunately the item cannot be shipped to the following territories/state(s): AK,CA,GU,HI,PR,VI. There are various logistical, governmental or economic factors that could restrict online merchandise in this way. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot!
by|Jan 14, 2020
Q:Can the inside of the firebox be painted? I think there is some sort of non flammable, heat resistant paint?
by|Oct 7, 2019
4 Answers
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A: I know of no flame proof paint and I believe that is why, for fire proofing purposes, the interior of the firebox is ceramic. In addition the fumes from burning paint would probably not be healthy. I would not try any paint on the inside.
by|Oct 8, 2019
A: Yes. We bought ours a couple of years ago and painted it with a heat resistant paint That Home depot sells. We have had no problems and think it looks much better. The paint comes in a spray can and can be applied very easily. It looks so much better black. Good luck.
by|Oct 8, 2019
A: There is heat resistant stove paint available. The first few times you used it you would have to open all your windows because the fumes would run you out.
by|Oct 8, 2019
A: No, it is not recommended to be painted.
by|Oct 8, 2019
Q:What kind of chimney is needed?
by|Feb 21, 2019
2 Answers
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A: This is a vent free box- there is no flue. All heat and "fumes" stay in the house. Think "Dearborn Heater." It is advertised as 99.9 percent effiecient.
by|Feb 26, 2019
A: Hello and thanks for your question. No chimney is needed for this zero clearance vent free fireplace insert. It can be built directly into a wall. Always follow the installation instructions.
by|Feb 25, 2019
Q:Can a blower be used with this unit
by|Feb 14, 2019
4 Answers
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A: yes but a blower is a waste because it does not make any more heat. All of the heat stays inside already.It just moves it a little faster.
by|Feb 15, 2019
A: Hello Ddw and thanks for your question. Yes a blower is offered as an accessory to this firebox. Search model BL-101 which fits inside the bottom (floor) of this unit. I somewhat agree with the previous commenter that a blower doesn't produce "more" heat, it simply circulates the heat around the room faster than without it. I wouldn't say it's a waste if you want to feel heat faster than without it.
by|Feb 15, 2019
A: Yes. We have one and use it occasionally . The fireplace blows off enough heat, we rarely need the blower.
by|Feb 18, 2019
A: Yes, you can use a blower.
by|Feb 15, 2019
Q:I have a vented fireplace insert already installed. My current firebox is 35" will the 32" model fit this opening?
by|Jan 30, 2019
1 Answer
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A: Hello and thanks for your question. I'm not clear on which dimension your 35" is. Width? Height? You can download the rough opening specifications of this unit on "homedepot.com" on the item detail page titled "Installation Guide" on page 6.
by|Jan 30, 2019
Q:Is the mobile home approved?
by|Jan 23, 2019
1 Answer
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A: Hello Tina and thanks for your question. They are approved as long as the mobile home is in it's permanent location. They are not approved if the location can move (for example a mobile camper).
by|Jan 24, 2019
Q:What color is it? Black? Brown? What color are the firebrick panels? For me, is kind of hard to ...
by|Jan 18, 2019
3 Answers
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A: The exterior surround is black, the interior brick is a light rose or light brick color.
by|Jan 19, 2019
A: The frame is black and the fire bricks are tan.
by|Jan 19, 2019
A: The metal enclosure is black and the fire brick is off-white, natural stone color.
by|Jan 19, 2019
Q:What size log set will fit in this insert. Maybe a part number also.
by|Oct 21, 2018
2 Answers
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A: SCVFR18L EMBERGLOW SAVANNAH OAK 18 IN
by|Feb 20, 2019
A: Hello Neely and thanks for your question. Any 18" log set will fit this unit. Try models TCVFM18NL (manual), SCVFR18 (millivolt with remote), or AEVF18 (fully auto)