Questions and Answers for EMCO 300 Series 32 in. x 80 in. White Universal Triple-Track Storm Door with Nickel Hardware

A:  I suggest you follow the link to properly measure for your new storm door https://www.stormdoors.com/measure/ if you have any further questions, please call the Andersen Solution Center at 855-337-8822 from Mondays - Saturdays

A:  Thank you for posting your inquiry. A 30 x 78 inches storm door will fit into an entry opening of 29-3/4 to 30-3/8 inches (width) and 70 to 78-7/8 inches (height). It appears to have a difference of 0.125 of an inch. You may modify your brick moulding. Otherwise, you will have to order a custom-size storm door. Please go to The Home Depot store nearest to your place and inquire about the door you like. Kindly provide to the store associate the measurements of your door rough entry opening to determine the correct size of door you need. - Noel

A:  Mike, I suggest you follow the link below and use the Measurement Guide created by Andersen/Emco. If you need additional help, please call the Andersen Solution Center at 855-337-8822 from Mondays - Saturdays https://images.thdstatic.com/catalog/pdfImages/a4/a46ff2ae-d3b8-45cc-b62e-bc26359142a0.pdf

A:  Thank you for your inquiry. The screen on our storm doors is made of fiberglass with 18 x 16 wires per square inch and charcoal color. Please visit the nearest Home Depot store in your area to check the display doors. - Claire

A:  I bought a screen door protector. You screw it onto the screen door and it protects the screen when people go out the door.

A:  Thank you for your question. The windows of an EMCO 300 Series Triple-Track Storm Door can be taken out or removed from the door for replacement or cleaning purposes only. Though the pin holds the screen, we do not really recommend to operate the door without the windows since it is designed as a self-storing triple-track door. You may contact the Andersen Solution Center at 1-844-813-6664 from Mondays - Saturdays if you need further assistance about your door. - Claire

A:  Yes, Home Depot installs, please follow the link below to start the process, please don't order anything online until you've had HD come out to measure. Or if you just want a install price, call your local HD store. https://www.homedepot.com/services/c/door-installation/893e44520?vfrom=tile

A:  Thank you for posting your inquiry. Our doors are promoted as Do-It-Yourself Product. If you prefer to hire a professional installer, you may visit the nearest Home Depot Store in your area and inquire about their installation service. -Arnie

A:  Thank you for your interest. The EMCO 300 Series Triple-Track Storm Door has a thumbturn lock on the inside. For more information, you may visit our website: www.stormdoors.com/doors/300-triple-track-storm-door/ -Paul

A:  Hi Jules, yes the 300 series storm door does have a internal lock that is not visible from the exterior

A:  Thank you for the interest. The EMCO 300 Series Triple-Track Storm Door has a 3/4 view screen from the outside and two sliding windows from the inside. For more door information, please visit our website: www.stormdoors.com/300-series/

A:  Hi Peggy, the screen is not self-storing--the screen is always visible but it can be removed for cleaning or storage

A:  Thank you for your question. Please see the link for your guide on how to properly clean the window glass: https://helpcenter.andersenwindows.com/stormdoor/s/article/Cleaning-Storm-Door-Glass -Paul

A:  We are sorry for the inconvenience removing the screen. 0007467207 is an EMCO UltraCore Triple-Track Storm Door, 36 inch x 80 inch in white. Kindly note that the screen for this door is designed to be installed together with the windows. However, it can be removed for cleaning purposes. For instructions, please call us at 1-855-337-8822 and have the serial number of the storm door ready. You will find it anywhere on the hinge part, on a white or silver sticker. - Charmaine