Questions and Answers for DreamLine Unidoor Plus 54.5 in. W x 34-3/8 in. D x 72 in. H Frameless Hinged Shower Enclosure in Brushed Nickel

A:  For parts, please contact DreamLine's Customer Support Team. DreamLine's Customer Support Team can be reached by phone at 866-731-8378 or by sending an email to support@dreamline.com. We are available Mon-Fri from 8am-6pm. Thank you for your interest in DreamLine!

A:  Not in our stock product line. DreamLine's Custom Glass Group is able to work wonders, however. Your retailer will need to send an email to customglass@dreamline.com with your finished dimensions and specifications. Our Custom Glass Group will return a quote to your retailer within 1-2 business days for you to consider. If you have any other questions, DreamLine’s Custom Glass Group can be reached at 855-239-1003.

A:  The DreamLine Unidoor Family of shower doors now feature adjustable hinges, allowing you to choose if you would like the door to open inward or outward. The hinges come to you pre-set by the factory to open outward, which is the recommended position. Should you choose to adjust the hinge to open inward, you will need to change the orientation of the vinyl piece that the door closes against, installing the flange on the outside of the shower. Please note that changing the orientation of the strip can result in leaking. Also, adjusting the hinge so that it swings inward and outward will mean that you will have to remove the vinyl strip completely and can result in leaking. Instructions will be included with the hinge for changing the orientation of the swing. A simple adjustment is all that it takes to allow the door to open inward. If you have any other questions, please contact a DreamLine PreSales Consultant at 866-282-8413. We are available 8am-6pm EST, Monday through Friday and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!

A:  The hinges and handle all come in the same box and I would bet that they are in the receiving department of your local Home Depot. Sometimes the boxes for an order get separated in the receiving department and not all are given to the customer. We recommend checking with the receiving department as soon as possible. If they cannot find the box. we invite you to contact our DreamLine Customer Support Team at 866-731-8378 to discuss this further. We can also be reached by sending an email to support@dreamline.com. Our hours of operation are 8am-6pm EST, Monday through Friday. Thank you for your interest in DreamLine.

A:  Yes, this enclosure will fit on the 36" by 60" double threshold DreamLine shower base. If you have any other questions, please contact a DreamLine PreSales Consultant at 866-282-8413. We are available 9am-6pm EST, Monday through Friday and will be happy to help you choose the perfect shower door for your space. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!

A:  DreamLine recommends that the shower base be appx. 2" larger in size than the shower enclosure. In this case, we would recommend a 62" by 36" double threshold shower base that is ready to use. You will have to speak with a contractor regarding the use of another manufacturers shower base with this shower enclosure. I cannot speak to compatibility because I do not know what you are using on your threshold, etc. If you have any other questions, please contact a DreamLine PreSales Consultant at 866-282-8413. We are available 9am-6pm EST, Monday through Friday and will be happy to help you choose the perfect shower door for your space. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!

A:  DreamLine recommends that the base is 2'' wider than the glass enclosure in both directions to accommodate for the space lost between the backerboard, mud, and tile because DreamLine SlimLine bases are required to be installed directly to the studs in the wall. This enclosure would require a 37''x36'' double threshold base. DreamLine does not have a base in this size so this would need to be custom built. If the front length is changed to 34'' so that this is 34x34-3/8'', model number SHEN-24340340-06, the 36''x36'' double threshold base model number DLT-1036360 would be compatible. If you have any other questions, please contact a DreamLine PreSales Consultant at 866-282-8413. We are available 9am-6pm EST, Monday through Friday and will be happy to help you choose the perfect shower door for your space. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!

A:  We don't have a video that you can watch unfortunately, but we watched several different one's on youtube (couldn't find one specifically for this door) and between those and the instructions we finally figured it out. There are only about 5 pages for this particular configuration, but it takes time to find them. I wish that I could tell you the page numbers but we did ours almost 2 years ago and I don't know where the paperwork is. Locking suction handles are a must!!! You cannot install these panels without them. They are very heavy and you can't position them while holding the sides. That being said, it is a fabulous shower. We installed ours with dual rainfall showerheads and we absolutely love it. It's a bit of work, but so worth it. Sorry I couldn't be more help.

A:  We do have some installation videos on YouTube on our "DreamLine Showers" YouTube channel that may be helpful. If you have any other questions, we invite you to contact our DreamLine PreSales Consultants at 866-282-8413. We can also be reached by sending an email to support@dreamline.com. Our hours of operation are 9am-6pm EST, Monday through Friday. Thank you for your interest in DreamLine.