Q:Do the 2 shelves come with this unit, the details don't say if they do.
by|Apr 25, 2024
1 Answer
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A: This variation of the Unidoor shower door does come with 2 glass shelves that are required for installation of the shower door. The shelves that come with this unit will function as shelves, but they will also provide support to the inline stationary panel, so the must be installed for the unit to be safe for daily use. There is another variation of the Unidoor that does not have these shelves and instead, it will have a support arm. To get the version without the shelves that comes with a support arm, change the model number to SHDR-20397210-01 (Home Depot item # 1000720156). Thank you for your interest in DreamLine!
by|Apr 26, 2024
Q:What is the difference between this door and Model # SHDR-243957210-0 for $549?
by|Mar 3, 2019
1 Answer
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A: They are different models. The SHDR-243957210 is a Unidoor Plus and does not require a support, such as glass shelves for the stationary panel. If you have any other questions, please contact a DreamLine PreSales Consultant at 866-282-8413. We are available 9am-6pm EST, Monday through Friday and will be happy to help you choose the perfect shower door for your space. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
by|Mar 4, 2019
Q:Can this be installed in a shower with acrylic walls. 3 sides of my shower stall are standard builders grade acrylic
by|Nov 27, 2018
2 Answers
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A: No clue. Call manufacturer. They respond.
by|Nov 28, 2018
A: All DreamLine shower/tub doors and enclosures require smooth, solid finished walls, true 90° angles where the wall meets the threshold, and finished walls that are at least as tall as the shower/tub door or enclosure. If the walls of your fiberglass enclosure have any give or flex to them when you push on the wall, most likely there is a pocket of dead space behind the wall and the wall is not solid. Please make sure that your shower/tub meets these requirements for installation before making your choice. If you have any other questions, please contact a DreamLine PreSales Consultant at 866-282-8413. We are available 9am-6pm EST, Monday through Friday and will be happy to help you choose the perfect shower door for your space. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
by|Nov 27, 2018
Q:how do I get replacement screws for the door hinges?
by|Jul 5, 2018
1 Answer
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A: Please contact DreamLIne Customer Support for replacement screws. DreamLine's Customer Support Team can be reached by phone at 866-731-2244 or by email at support@dreamline.com. We are available M-F from 8am-7pm EST and Saturday from 9am-5pm EST. Thank you for reaching out to DreamLine.
by|May 5, 2023
Q:I have the brushed nickel finish. when I was screwing the hinge into the wall the drill jumped a few times and damaged several of the screws
by|May 25, 2018
1 Answer
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A: Replacement parts are readily available through DreamLine Customer Support. DreamLine's Customer Support Team can be reached by phone at 866-731-2244 or by email at support@dreamline.com. We are available M-F from 8am-7pm EST and Saturday from 9am-5pm EST. Please contact us and we can help you through any issue. Thank you for choosing DreamLine!
by|May 5, 2023
Q:Can this Shower Door System be used without the shelves? Are the shelves necessary for stability/rigidity?
by|Nov 8, 2016
4 Answers
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A: They support the fixed panel so you do need them. Dreamline sells a different version of this door w/o the shelves, and it has a support arm for the fixed panel.
Search for SHDR-20397210-01
by|Oct 23, 2019
A: The shelves are necessary for stability.
by|May 4, 2023
1 found this answer helpful
A: Yes, the shelves add stability to panel.
by|May 5, 2023
A: The shelves for the Unidoor shower door are the source of stability for the stationary panel. They must be installed. If you do not like the shelves, the Unidoor shower door is available with a support arm and the model number for that shower door is SHDR-20397210-01. You can place that model number in the Home Depot search field and it will come up for you. If you have any other questions, please contact the DreamLine Customer Support Team at 866-731-2244 or via email at support@dreamline.com. We are available 8am to 7pm EST, Monday through Friday and Saturday from 9am to 5pm EST. Thank you for your interest in DreamLine!
by|May 4, 2023
3 found this answer helpful
Q:Can this be ordered with the stationary panel on the left. Does it cost more? If so what is the price?
by|Nov 23, 2015
2 Answers
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A: The Unidoor can be reversed for left or right installation depending on your particular situation. Since there is no difference in the unit there is no difference in the price. You will need to check our vendor websites for pricing for this door. If you have any other questions please call our customer support department at: 1-866-731-2244 or email us at: support@bathauthority.com Monday-Friday 8am-7pm EST
by|May 3, 2023
A: Not sure....may want to contact seller/distributor.
by|May 5, 2023
Q:Can this shower door open inward (Swing inside the shower pan)?
by|Aug 13, 2015
2 Answers
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A: All DreamLine shower doors are designed to open outward. If you have any questions that you need further assistance with, please do not hesitate to contact the DreamLine Technical Support Team at 866-731-2244 or by email at support@bathauthority.com. We will be happy to help you. Thank you for considering DreamLine!