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Questions and Answers for Delta Cassidy 2-Handle Deck-Mount Roman Tub Faucet Trim Kit in Venetian Bronze w/Hand Shower (Valve and Handles Not Included)

Internet #203556454

Model #T4797-RBLHP

Store SKU #1000479749

Cassidy 2-Handle Deck-Mount Roman Tub Faucet Trim Kit in Venetian Bronze w/Hand Shower (Valve and Handles Not Included)
(4)Questions & Answers (10)
  • Valve is not included, must purchase separately
  • 4-hole 8-16" installation
  • Backed by Delta Faucet's Limited Warranty
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Questions & Answers

10Questions
caret
Q:There are two pictures of the sprayer. Does the sprayer have a gray face plate/cover or a chrome ...
by|May 16, 2019
2 Answers
Answer This Question

A:  We purchased one year ago and ours is chrome.

by|May 16, 2019

    A:  Thank you for bringing this to our attention, Indiana! The hand shower that is currently included with this unit is the 59433-PK, which has a finished spray face. We will update the featured image as soon as possible Best regards, Jon Phone: 1-800-345-3358 | Email: customerservice@deltafaucet.com | Facebook/Twitter: @deltafaucet

    by|May 16, 2019
      caret
      Q:When the hot water only is on- the temperature of the water is still warm. All other sinks in my ...
      by|Nov 5, 2018
      1 Answer
      Answer This Question

      A:  Hello ADR, Thank you for your question. The Delta Cassidy Deck Mount Roman Tub T4797-LHP faucet is not designed with a anti-scalding/safety feature or setting. We would advise flushing the hot water valve, to free the line of any debris or particles. Best regards, Tanya

      by|Nov 7, 2018
        caret
        Q:Can this be set up for 90 degree retation instead of 180
        by|Apr 18, 2018
        1 Answer
        Answer This Question

        A:  Hi, Mike! Thank you for your question. The handles can be set to have a 90 degree turn instead of 180 degrees. You will want to purchase the 1/4" turn stops, RP24097. Here is a link to these stops: https://www.homedepot.com/p/Delta-1-4-Turn-Stop-RP24097/203725459?keyword=RP24097&semanticToken=20030+++%3E++++st%3A%7Brp24097%7D%3Ast++cn%3A%7Bnull%7D++rp24097+%7Bproductkey%7D Best Regards, Rosanna

        by|May 5, 2023
          caret
          Q:I just had this installed. When I turn the handles they hit the faucet. Should this happen?
          by|Feb 7, 2018
          1 Answer
          Answer This Question

          A:  Thank you for your question, Alexis. The handles will rotate 180 degrees. Depending on the installation, the handles may hit the spout in the fully open position. It may help to install the H695 cross handles in your installation. Best regards, Jon

          by|May 5, 2023
            caret
            Q:Why can't this be shipped to New York?
            by|Mar 5, 2017
            1 Answer
            Answer This Question

            A:  Hello JC, Thank you for your question. You should be able to use the T4797-LHP in New York. Best regards, Brandis

            by|May 4, 2023
              caret
              Q:Do you need to order a hose for the handheld shower? Part # if needed
              by|Dec 12, 2016
              1 Answer
              Answer This Question

              A:  Hi Ghettozoo, Thank you for your question. The hose is included with the Delta T4797-SSLHP roman tub faucet. For additional questions please contact 1-800-345-3358 or customerservice@deltafaucet.com. Best regards, Brandis

              by|May 4, 2023
                caret
                Q:I currently have a Delta Deck-Mount Roman Tub Faucet with Hand Shower in Bronze that I am thinkin...
                by|Dec 6, 2016
                1 Answer
                Answer This Question

                A:  Hi Goijo, Thank you for your question. You may use handles from an existing Delta Roman Tub faucet trim with this Trim Kit. Best regards, Jon

                by|May 4, 2023
                  caret
                  Q:Can this faucet work with a R2707 valve kit?
                  by|Nov 23, 2015
                  1 Answer
                  Answer This Question

                  A:  Hi AZ, Thank you for your question. Delta Faucet model # T4797-LHP is not recommended to be used with model R2707. If the lift rod happens to be used, it can get stuck in the on position and cause leaks. We recommend either returning the T4797-LHP and purchasing the T2797-LHP or drilling the other hole and getting the R4707 to use your handshower. Thanks. Jody

                  by|May 3, 2023
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