Q:We purchased two of these, and they're lovely, but both boxes are missing the handle. It seems all of the rest of the parts are there, but there is no handle in either box. DeltaFaucet, can you please help?
by|Nov 8, 2023
1 Answer
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A: Hi emmegab,
Thank you for your question regarding our Delta Faucet T11800-RB. Please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible.
Please reach out to us directly.
Thank you for being a loyal Delta Faucet customer.
Best Regards,
Themar
Digital Communications Specialist
(800) 345-3358
customerservice@deltafaucet.com
by|Dec 1, 2023
Q:Can this be used to have dual rainshower heads & a handheld instead of showerheads and a tub? and can it allow two showerheads to be on at once while the handheld is off?
by|Jun 30, 2023
1 Answer
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A: Hi ZJDiy, thank you for contacting Delta Faucet Company!
Our T11800 is a 2-port 3-setting diverter valve trim. This will allow 2 separate components. We do not recommend installing a tub spout to our in-wall diverters.
We appreciate your inquiry. Please reach out directly if you have further questions!
Best Regards,
Kyra
Digital Engagement Specialist
by|Jul 5, 2023
Q:The installation guide linked on the product page lists four different cartridges: RP71717, RP51918, RP71718, and RP51919. Which one comes with this kit?
by|Nov 14, 2022
1 Answer
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A: Hi KentS,
Thanks so much for contacting Delta Faucet Company!
The diverter trim kit will include the RP51918 cartridge for 3-setting trim kits and the RP51919 for 6-setting trim kits. The non-shared RP71717 and RP71718 cartridges are only available through separate purchase.
Please reach out with further questions!
Best Regards,
Tim
Digital Communications Specialist
by|Nov 15, 2022
Q:Whats the max size hole this backplate will fit?
by|Jan 11, 2022
1 Answer
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A: Hi Hole,
Thank you for contacting us at Delta Faucet! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you.
This Delta Faucet model T11800-SS 1-Handle 3-Setting Diverter Valve Trim Kit in Stainless (Valve Not Included) will not fit a 5" hole. We apologize for any inconvenience this may have caused.
Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com if further assistance is needed at this time.
We appreciate your loyalty to Delta Faucet Company.
Best Regards,
Tim
Digital Communications Specialist
(800) 345-3358
customerservice@deltafaucet.com
by|Jan 12, 2022
Q:What is the diameter of the trim piece?
by|Oct 20, 2017
1 Answer
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A: Thank you for your question, Kyle! The escutcheon plate is 4 1/2" in diameter. Please see the Specifications for more measurements.
http://www.homedepot.com/catalog/pdfImages/1b/1b8dc174-aec1-4de8-aeb2-e11ca1a2a24b.pdf
Best regards,
Jon
by|May 5, 2023
Q:I have the rough in valve but need a 3 setting diverter trim with the cartridge in brushed nickel. Which diverter matche
by|Sep 29, 2016
3 Answers
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A: Does this come with the cartridge ? RP71717 or RP71718?
by|Dec 14, 2018
A: this is a 3 setting diverter, see picture to show what is included, hope it helps.
by|Jan 6, 2020
A: Dear Hugo,
Thank you for you question. The Delta T11800-SS is the 3-Setting Diverter Valve Trim in Stainless finish. This Diverter Kit is listed with the Classic and Lahara collections. The Delta Stainless finish would be the closest finish to Brushed Nickel.
Best regards,
Tanya
by|May 4, 2023
Q:What model shower body is compatible. I already purchased one for another delta shower head kit & now want a hand held
by|Feb 13, 2016
1 Answer
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A: Hi Mark,
Thank you for your question. Delta Faucet model # T11800 can be used with any of our shower trims but it is recommended with the Lahara collection.
Thanks.
Jody
by|May 3, 2023
Q:I have already purchased the valve suggested.
by|Nov 16, 2015
1 Answer
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A: Hi Jack,
Thank you for your question. Delta Faucet model # T11800 is designed to divert the water from your regular showerhead to an alternate feature like jets or a handheld showerhead. It does not regulate temperature or flow. You would need a rough-in and trim to regulate your volume and temperature. We suggest the R10000-UNBX rough-in and one of the 1700 or 17T series trims.
Thanks.
Jody