Q:The touch mode is not working on our Delta touch faucet. There is a blue light displayed. i have chnaged batteries. Please advise!
by|Jan 3, 2024
1 Answer
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A: Hi Valued Customer,
Thank you for your question regarding our Delta Faucet 9159T-CZ-DST.
Please feel free to contact us directly for technical information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time.
Thank you for being a loyal Delta Faucet customer.
Best Regards,
Themar
Digital Communications Specialist
(800) 345-3358
customerservice@deltafaucet.com
by|Jan 14, 2024
Q:We installed this one month ago. When we turn the faucet off by the touch mechanism, it drips water. We have to turn the faucet off completely by the handle to make it not drip. This is frustrating to see this on a brand new faucet. Any suggestions?
by|Dec 22, 2023
1 Answer
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A: Hi DinP,
Thanks so much for contacting Delta Faucet Company about 9159T-BL-DST! Debris can cause the faucet to drip, we would recommend flushing the faucet and cleaning the filter on the solenoid. I have included a link below to our Help Center.
https://support.deltafaucet.com/s/article/Touch2O-Drip
Please contact us directly if you have any questions or need additional assistance.
Best Regards,
Nicole
Digital Communications Specialist
by|Jan 10, 2024
Q:I bought this faucet six months ago and it has never docked correctly. It’s difficult to get the sprayer to stay in the “neck” of the faucet. What do I need to do to get support or fix it?
by|Nov 26, 2023
1 Answer
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A: Hello Valued Customer, Thank you so much for contacting Delta Faucet Company. Please reach out to our customer service department for further troubleshooting of your product. Best Regards, Kayla
by|Dec 10, 2023
Q:Hi. I have a delta faucet and I throw the box away. I need to know what app to download on my phone,so I can tell delta how much water I need
by|Nov 3, 2023
1 Answer
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A: Hello Delta,
Thank you for reaching out to Delta Faucet Company!
To install the VoiceIQ to your Touch20 faucet, please refer to the link below.
https://images.thdstatic.com/catalog/pdfImages/21/210b1923-8c19-493b-b841-410e648216e9.pdf
We appreciate your feedback. Please reach out directly if you have further questions!
Best Regards,
Kyra
Digital Engagement Specialist
by|Nov 11, 2023
Q:What is the replacement part for the pull down hose?
by|Nov 3, 2023
1 Answer
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A: Hi Juan,
Thank you for your question about the Delta Faucet model 9159-CZ-DST.
A replacement hose assembly is RP80522.
Please reach out with any additional questions!
Best Regards,
Bryan
Digital Communications Specialist
(800) 345-3358
customerservice@deltafaucet.com
by|Nov 11, 2023
Q:How to disable motion sensor
by|Sep 17, 2023
1 Answer
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A: Hi Dong,
Thank you for your question about the Delta Faucet model 9159T-AR-DST.
This faucet is turned off and on with a touch or tap, instead of using a motion sensor. The handle can also be grabbed for manual use. To disable the Touch functionality, disconnect the power when the faucet is running and it will function as a manual faucet.
Please reach out with any additional questions!
Best Regards,
Bryan
Digital Communications Specialist
(800) 345-3358
customerservice@deltafaucet.com
by|Mar 23, 2024
Q:What is covered with the warranty? Who do you connect if issues arise?
by|Jul 11, 2023
1 Answer
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A: Hi Brad,
Thanks for your question regarding 9159TV-BL-DST! Our products have a Lifetime Limited Warranty that covers parts and finishes being free of defects in material and workmanship for the original owner/purchaser. Electronic parts have a 5-Year Limited Warranty.
Please feel free to contact us with any questions or for further assistance.
Best Regards,
Emma
Digital Communications Specialist
by|Jul 15, 2023
Q:What type of metals is the faucet made of?
by|Jun 25, 2023
1 Answer
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A: Hi Clarissa,
Thank you for your question about the Delta Faucet model 9159-DST.
Metal parts of the faucet are made of brass, zinc, or stainless steel.
Please reach out with any additional questions!
Best Regards,
Bryan
Digital Communications Specialist
(800) 345-3358
customerservice@deltafaucet.com