Questions and Answers for Delta Cassidy Single-Handle Pull-Out Sprayer Kitchen Faucet In Chrome

A:  Hi Wondering, Thank you for your question! No, the Arctic Stainless is not a gold type finish. It is much closer to that of stainless steel. Please reach out with further questions! Best Regards, Tim Digital Communications Specialist

A:  Hi Delta, Thanks so much for contacting Delta Faucet Company! The CASSIDY™ Pull-Out Kitchen Faucet MODEL#: 4197-AR-DST is in our standard Arctic Stainless finish. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean soft cloth should help keep your product looking beautiful. To remove water spots, use warm water and a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and water. Make certain that you rinse thoroughly with water afterward. Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

A:  No magnet, there's a conical grommet to fix the spay wand and a weight to draw ti back. A bit of force is needed to fully dock the wand.

A:  Hi barb, thank you for your interest in the 4197-RB-DST! The faucet does not include a magnet. Please contact us directly if you have any questions or need additional assistance. Best Regards, Themar Digital Communications Specialist

A:  Hi Angie, Thank you for contacting us at Delta Faucet! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. This Delta Faucet model RP71543CZ soap dispenser can be ordered by contacting your local Home Depot store. Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com if further assistance is needed at this time.   We appreciate your loyalty to Delta Faucet Company. Best Regards, Tim Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

A:  Hello Angie, Thank you for your question regarding the Delta Faucet Cassidy™ Single Handle Pull-Out Kitchen Faucet, model 4197-CZ-DST! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. The matching soap dispenser is model RP100735CZ. RP100735CZ: https://www.homedepot.com/p/Delta-Cassidy-Deck-Mount-Metal-Soap-Dispenser-in-Champagne-Bronze-RP100735CZ/312072222 Please feel free to contact us with any questions or for further assistance. Thank you for being a loyal Delta Faucet customer! Best Regards, Emma Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

A:  Hello Pat, Thank you for your question! We apologize that the information you are searching for was not readily available and I am happy to assist you! We thank you for being a loyal Delta Faucet customer. The Delta Faucet model 4197-RB-DST Single Handle Pull-Out Kitchen Faucet measures 10 11/16" from the base of the faucet to the highest point of the wand arc. Please contact us back directly via email with any further questions. Best Regards, Skyler

A:  No it does not.

A:  Hi Billjo! Thank you for contacting us at Delta Faucet! I will be happy to help. No, it does not include the escutcheon. It is a separate purchase item. Please contact us directly if further assistance is needed at this time. Best Regards,  ​​​​​​​ Tim

A:  Midge, Thank you for your question. The Delta Cassidy 4197-DST does originally come with the option to use a single hole escutcheon (no base plate). If you are wanting to use the three hole deck mount, then the escutcheon is available to order. Best Regards, Carrie

A:  It means it's mounted directly to the counter surface, does not have a plate under it. I just purchased this faucet and that's how it came.