Q:It’s lot pressure from sediment when our power was off
by|Nov 11, 2023
1 Answer
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A: Hello Linda,
Thank you for reaching out to Delta Faucet Company!
We apologize for the issues you have experienced! We recommend flushing the faucet if the water has been shut off to avoid debris getting stuck in the valve or aerator.
We appreciate your inquiry. Please reach out directly if you have further questions!
Best Regards,
Kyra
Digital Engagement Specialist
by|Nov 25, 2023
Q:Is the drain stopper supposed to be flush to the unit or stick up slight! Mine sticks up slightly from the top of faucet when in the open drain position
by|May 10, 2023
1 Answer
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A: Hi Danemom,
Thank you for your question!
It is normal for it to stick up slightly and is a normal part of the design.
Please reach out with further questions!
Best Regards,
Tim
Digital Communications Specialist
by|May 11, 2023
Q:Why isn't the 8" spread available in California?
by|Aug 30, 2022
1 Answer
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A: Hi John,
Thanks so much for contacting Delta Faucet Company!
The 3564-BLMPU-DST is Watersense Certified, and the GPM would allow this product to be sold in California.
Please contact us directly if you have any questions or need additional assistance.
Best Regards,
Nicole
Digital Communications Specialist
by|Sep 1, 2022
Q:My counter is pre-drilled for 8? widespread faucets. Is there any way to use a single handled Ashlyn and an escutcheon plate or would this just look bad?
by|Jul 8, 2022
1 Answer
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A: Hi Shortrider,
Thanks so much for contacting Delta Faucet Company!
Our lav faucets have 6" escutcheon plates, since you have 8" we would recommend the 3564-SSMPU-DST widespread faucets.
Please contact us directly if you have any questions or need additional assistance.
Best Regards,
Nicole
Digital Communications Specialist
by|Jul 11, 2022
Q:Is the included pop-up drain for a sink with or without overflow?
by|May 22, 2022
1 Answer
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A: Hi Shelly,
Thanks so much for contacting Delta Faucet Company! The included drain assembly is for sinks with overflow holes.
Please reach out with further questions!
Best Regards,
Tim
Digital Communications Specialist
by|Jun 8, 2022
Q:What are the hole dimensions?
by|Feb 17, 2022
0 Answer
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Q:Will this faucet work with Windlowe vanity from Home Depot?
by|Dec 2, 2021
1 Answer
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A: Hi Msrevitt,
Thank you for your question about the Delta Faucet model 3564-BLMPU-DST Ashlyn® Two Handle Widespread Lavatory Faucet - Metal Pop-Up In Matte Black. We will be happy to assist you as quickly as possible.
The length of the included horizontal rod for the drain pop-up is 6" in length.
If the drain hole is farther away than typical from the spout hole, the horizontal rod included with the faucet's drain assembly may not be long enough to attach to the strap. A 10" horizontal rod is available as part number RP33805.
https://www.homedepot.com/p/Delta-Bathroom-Faucet-Drain-Assembly-Horizontal-Rod-Only-in-Chrome-RP33805/202985486
Please contact us directly if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you!
Best Regards,
Bryan
Digital Communications Specialist
(800) 345-3358
customerservice@deltafaucet.com
by|Dec 3, 2021
Q:We purchased this and had installed in a new bathroom. It’s less than a month old and deep scratch ( metal underneath) in a location on the bottom that is not really touched. What can be done?
Very disappointed
by|May 25, 2021
1 Answer
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A: Hello, TT. Thank you for contacting us at Delta Faucet. I apologize for the finish issue you are experiencing with this Delta Faucet 3564-BLMPU-DST Ashlyn 8 in. Widespread 2-Handle Bathroom Faucet in Matte Black but am happy to help you. Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com as we would like to resolve this matter for you at this time.
Best Regards,
Tim