Q:What is the detection range of the motion sensors for each type of camera?
by|Dec 10, 2014
1 Answer
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A: Motion is detected at the DVR, when pixels change on the screen the DVR will begin to record.There are 8 sensitivity settings
by|May 3, 2023
1 found this answer helpful
Q:Can I access the cameras from my phone or computer when I am not home?
by|Dec 7, 2014
1 Answer
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A: Yes this system supports remote access. You will need this to be connected to a network with Internet access.
by|May 3, 2023
Q:how cold can it be and still work
by|Dec 1, 2014
1 Answer
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A: Hello Steve,
The operating temperatures of the camera's and DVR are as follows.
DVR:
32 - 104 degrees
Dome Cam:
14 - 122 degrees
Bullet Cam:
14 - 140 degrees
I hope this helps.
Cheers,
Chris
by|May 3, 2023
Q:the police have indicated they need 1000 dpi resolution
by|Sep 30, 2014
1 Answer
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A: Hello
Thank you for your inquiry. These are analog cameras and DPI measurement would be in reference to a digital format. We would be unable to provide a DPI measurement for these cameras. For example, 1000 DPI is equivalent to 1000 pixels per inch. Our 600 TVL cameras have a pixel size of 648(H)×488(V).
by|May 3, 2023
1 found this answer helpful
Q:Optical zoom
by|Sep 17, 2014
2 Answers
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A: Hello
Thank you for your inquiry, at this time our cameras do not feature a zoom function. When viewing recorded footage you can decide to enlarge or stretch part of the video to make it larger.
by|May 3, 2023
A: I HAVE A MODLE # 21178 SECURTY SYSTEM WITH 600 TVL OUTDOOR MODEL 21004 AND 600 TVL INDOOR/OUTDOOR DOME CAMERA DOES NOT ZOOM. ONLY SOME CAMERA HAVE THE ABILITY FOR ZOOM THE HIGHER TVL THE BETTER VIEWING.
by|May 3, 2023
Q:Does this model 21187 come with all the cables needed for power and for plugging into the DVR?
by|Aug 28, 2014
2 Answers
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A: YES I HAVE A MODEL #21178 IT COME WITH ALL CABLES AND DC12 VOLT POWER ADAPTER TO PLUG IN TO DVR
by|May 3, 2023
A: Hello
Thank you for your inquiry. Everything you require for basic setup is included in this kit. Each 21000 series camera comes with a 65 foot camera cable, This cable contains both the power and video line to the camera. We guarantee signal strength and quality up to 195 of cable on our 21000 series camera line. Should you need to add an extension cable you will need one of the following cable models.
21007: 65ft extension cable
21008: 65ft fire rated extension cable
21009: 130ft fire rated extension cable
Please note that the original cable is required when using extension cables and would be installed in the following order:
Camera -> Camera Cable -> Extension Cable(s) -> DVR
by|May 3, 2023
3 found this answer helpful
Q:Is this something the average homeowner could install themselves? Or do you recommend professional installation?
by|Aug 20, 2014
2 Answers
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A: This system is designed to be installed by the average homeowner. Running cables and mounting cameras may require assistance.
by|May 3, 2023
1 found this answer helpful
A: YES I HAVE A MODEL # 21178 IF YOU CAN RUN CABLES FOR YOUR TV AND DRILL SOME HOLES AND FASTEN THE CAMARA TO THE STRUCTURE YOU CAN DO IT YOUR SELF IF NOT HAVE A FRIEND TO HELP YOU.
by|May 3, 2023
Q:With several cameras, how many are recorded simultanously? Or do I only have 1 camera to have to select,
by|Dec 19, 2013
2 Answers
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A: Hello,
The cameras can record simultaneously.
Best Regards,
Defender Support
by|May 3, 2023
1 found this answer helpful
A: YES YOU HAVE THE OPTION TO CHOOSE THE CAMARAS THAT YOU NEED TO RECORD